Prominent Back-end frameworks to consider in 2022!

While the front-end constitutes the visual part of an app, the back-end is responsible for the app’s functioning. And, a back-end/ server-side framework is a library containing tools and modules that create the architecture of a website or an application. Unlike front-end development that involves creating/implementing the client-side of an app like UI/UX design, the layout of the app, etc.; back-end development takes care of the server-side requirements – the creation of back-end functionalities, the implementation of database systems, and communication between various web services.

Exemplary back-end frameworks ease out the developers’ tasks by providing them with ready-to-use app development solutions. But, picking the right one is an uphill task due to the availability of multiple outstanding frameworks. So, I have listed down the noteworthy back-end frameworks to consider in 2022 and their lucrative offerings. A quick read will help companies offering web/mobile app development services to pick the most suitable backend framework for their upcoming project.

Noteworthy Back-end frameworks of 2022

A research report published in January 2022, by YouTube’s analysis and data visualization project “Statistics & Data” enlists the top backend frameworks based on their popularity amongst users. The frameworks have been ranked as per the number of repository stars earned from users.

As per the report, Laravel tops the list with 67,902 repository stars followed by Django with 61.614 stars, Flask with 57.681 stars, ExpressJS with 55.520 stars, Ruby on Rails with 49,840 stars, and Spring with 45,609 stars.

Now, let’s explore these frameworks in detail!

Laravel

This open-source PHP web framework is employed for building Symphony-based web applications. It comes with a modular packaging system having a dedicated dependency manager. Laravel possesses an MIT license and has hosted its source code on GitHub.

Offerings

1. MVC Architecture:

Laravel’s support for MVC architecture helps to:

• Effectively separate the presentation layer and the business logic layer
• Improve an app’s performance, security, and scalability
  
  

2. Effective Templates:

• Light-weight built-in templates that are used for creating content and crafting simple as well as complex sectioned layouts/designs
• Widgets having CSS well as JS code
  
  

3. Eloquent ORM:

On account of Laravel’s eloquent ORM (Object Relational Mapping) developers reap the benefits of:

• Effortless implementation of PHP Active Record
• Can help developers create database queries employing PHP syntax, without the need for creating an SQL code
  
  

4. Robust security:

Laravel promises high app security with the use of:

• Hashed and salted password techniques
• Bcrypt Hashing Algorithm for the generation of encrypted passwords
• Ready-to-use SQL statements for ruling out events of injection attacks

Benefits

1. Simple Configuration:

Laravel comes with a simple configuration which eases out:

• implementing authentication
• controlling access resources
• authorizing logic management
  
  

2. Plain-sailing API:

Laravel offers

• A plain-sailing API that functions seamlessly with the SwiftMailer library
• Drivers like Amazon SES, SparkPost, Mandrill, SMTP, and Mailgun
• Amazing PHP drivers for sending mails
• The usage of a local/cloud-based service to speed up the sending of application mails
• Support for sending notifications through multiple delivery channels
  
  

3. Cache Backend Support:

Laravel provides support for popular cache back-ends including Memcached and Redis. Moreover, a file cache driver is employed for executing the process of cached object storage within a file system. Furthermore, Laravel users are empowered to configure several cache configurations.

4. Effective Solutions for Error Handling and Testing:

This backend framework

• Has pre-configured exception and error management functions
• Has Integration with Monolog logging library
• Has support for several log handlers
• Has support for PHPUnit testing as well as a ready-made phpunit.xml file for apps
• Offers Helper methods for expressive app testing
• Simplified user behavior simulation for functions such as the filling of forms, application requests, link clicks, etc.

Django

This high-end Python-based backend framework has been leveraged by biggies like Dropbox, YouTube, and Google Search.

Benefits

• Reduces the amount of coding, leading to effortless backend web development and a faster development cycle
• Creates data-driven and scalable websites with rich features.
• Makes way for optimal pluggability, reduces coding time, and speeds up development
• Facilitates clean and speedy development
• Is one of the most viable options for projects with strict deadlines
• Has hundreds of libraries and a large community
• Manages the account and password without providing relevant information in cookie files from where it can be stolen, thereby tightening up app security

Flask

Flask is a Python-based backend framework used by brands like LinkedIn and Pinterest. It is a versatile framework that is suitable for developing small-scale as well as large-scale backend development projects. It is considered to be a micro web framework as it doesn’t need any tool or library for development. Besides, it does not have any components like form validation, database abstraction layer, etc. where the already present third-party libraries offer common functions. Nevertheless, this framework does support extensions for adding app features and other utilities, but these extensions have to be implemented in Flask itself. The extensions include certain framework-related tools, various open authentication technologies, form validation, object-relational mappers, etc.

Flask provides support for secure cookies, RESTful request dispatching, Jinja2 templating, and unit testing.

ExpressJS

Also called Express, Express.js is a Node.js web app development backend framework. It is open-source and licensed under MIT. This standard Node.js server framework is employed for creating web apps and APIs.

Offerings

• Presence of Middleware in this backend framework facilitates the streamlined organization of different functions
• Availability of template engines that help backend developers to build dynamic webpage content by creating HTML templates on the back-end
• Higher programming speed due to the requirement of a few lines of code
• A highly sophisticated routing mechanism that can manage dynamic URLs
• Convenient and effortless debugging mechanism

Benefits

• An easy learning curve for developers
• High performance owing to the usage of JavaScript’s V8 engine
• Utilization of full-stack JS features for front-end as well as back-end development that saves time and money
• Ease of use owing to the support for the same language – JavaScript – for server-side as well as client-side web app development.

Ruby on Rails

Ruby on Rails is written in Ruby and licensed under MIT. This framework is fifteen years old and is employed for architecting eCommerce apps, stock exchange platforms, social networking websites, and informational portals. Several big brands like Airbnb, Hulu, GitHub, and Goodreads have reaped the benefits of RoR.

Offerings

• Supports MVC (Model-View-Controller) architecture to separate the business logic from other parts of the app
• Adheres to the principles of CoC (Configuration Convention) and DRY (No Repetition)
• Produces clear, crisp, and consistent codes
• High code reusability results in reduced time-to-market

Benefits

• Its encoding process is easily understood and self-describing and hence, developers do not need additional documentation for starting a new project.
• Its predictable nature facilitates the addition of new features as per the needs of the project.
• It offers a top-quality development setup that is consistent and bug-free.
• The framework is not only powerful and scalable but also highly affordable.
• It lays focus on the conventional elements so that developers do not have to configure a custom developmental environment every time.
• It boasts of a huge and dynamic community of developers that collaborates diligently for detecting as well as fixing vulnerabilities and extending help to RoR users.

Spring

Spring is an open-source Java-based backend framework designed by Pivotal Software, Inc. It was crafted for simplifying the tasks on microservices and can be utilized for standalone Java apps as well as traditional WAR apps.

Offerings

• The presence of a simple workflow, flexible XML configurations, database transactions, reliable batch processing, and a wide variety of development tools
• Helps developers to perform lazy initialization
• Allows customization of banners
• Availability of fluent builder API
• The presence of a “liveness state” – notifies the app’s internal state and processes recovery in cases of app failure

Benefits

• No boilerplate configuration is needed
• SpringBoot starters for developers’ convenience
• Embedded support for Tomcat, Undertow, and Jetty
• Easier dependency management, easily customizable app properties, and effortlessly manageable profile-specific properties
• Default settings for integration testing and unit testing

Final Thoughts:

I hope the aforesaid insights about the popular back-end frameworks and their exceptional offerings have provided you with the necessary guidance you were looking for and will assist you to select a suitable technology stack for your next project.

However, if you are a start-up or require technical assistance regarding app development, it’s advisable to hire professional help. Biz4Solutions, an experienced and proficient outsourcing software development company, would be a viable option in this regard. Reach out to us and we’ll help you to fulfil your business objective.

To know more about our core technologies, refer to links below:

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Essential Elements to Consider During Mobile App Creation

Do you know how massive the global mobile app revenues are?

In 2018, the global revenues generated from mobile apps were approximately 365 billion U.S. dollars!

In 2023, the numbers are projected to cross 935 billion U.S. dollars, almost 200% in just 5 years!

These staggering numbers are a glimpse of how rapidly consumers are adopting mobile apps. Businesses all over the world have realized the potential of a mobile app and are heavily investing in this arena. But to be honest, the success rate of all apps is not so impressive. Though, smart applications like Facebook, Pinterest, Instagram, Messenger, etc. have succeeded in garnering immense popularity. Therefore, before you proceed to hire mobile application development services for crafting an outstanding app, you must know which elements to include in a mobile app.

So, curious to know about the requirement of building smart mobile apps? This blog will solve your queries as it gives you a peek into the key structural elements that are essential to know during the mobile application development process for creating smart and successful mobile applications.

Key Elements to Consider While Creating a Smart and Successful Mobile App

Understanding the End-goals and Knowing the Target Audience

It is of utmost importance to thoroughly gauge the objective behind developing a mobile app for your business. Besides, understanding the target audience is essential to meet their expectations through the app and ensure that the app becomes lucrative. Demographics like age group, income status, occupation, gender, interests, location, what devices they use, etc. of the target audience are helpful too. Depending on these criteria, you may decide whether you want to integrate relevant features like GPA, social media, payment integration, analytics, etc. in the app.

Well-structured Architecture

The mobile app architecture should be well-structured so that it integrates suitably with the existing records. This will ensure quicker downloads, prompt responses, easier interactions, effortless installations, faster screen transitions, etc. in the long term. So, you need to choose the right platform, technologies, and tools as per your project requirement to shorten the development process and make the app architecture robust and scalable. The benefits of a well-structured mobile app architecture are as follows:

•   High code reusability for speeding up the developmental cycle.
•    Lesser efforts are required by developers for implementing changes in a changing environment or business policies, etc.
•    Increased portability for apps, components, databases, APIs, and services.
•    Easier testing and fixing of issues.

Also, a good mobile app architecture ensures that the enterprise mobile apps are mostly deployed on web servers or cloud services based on the connectivity, network latency for speedy accessibility, and bandwidth.

Ease of Navigation

An app with poor or complex navigation is bound to fail. Such an app makes it difficult for the users to search for anything in the app and leverage its services to the fullest. So, they might instantly switch to your competitor’s app. Hence, it is vital to have user-friendly navigation in the mobile app. The app should be clutter-free. For most apps, simplicity of use works much better than having a complicated app.

Adhering to UI Creation conventions

While creating the app’s user interface, a mobile app development company should consider certain UI elements and adhere to specified UI conventions. This helps to maintain consistency with other apps present in hand-held devices. For example,

•  Android has set certain UI creation guidelines concerning aspects like menus, icons, over viewing widgets, task designing, etc.
•  Apple too has set specific guidelines on how developers should develop the UI of iOS handsets like formatting content, hitting of targets, touch controls, text size, contrast, spacing, high resolution, etc.

A Good UX Design

A good UX design satisfies the fundamental objectives of a mobile app which are brand recognition, gaining customer loyalty, attracting traffic, and generating revenue. The reason is users prefer applications that are easy to use, are inspiring and mood-uplifting, convenient, make them feel smarter, enable faster task execution, and offer flexible payment options. Remember that tons of competitors may be offering a similar app as yours and the users will choose your app only if your UX design stands apart from the rest.

Maintaining Screen Size Consistency

The screen size and resolution are not the same for every device. Hence, while building smart mobile apps the developers need to make sure that the screen is consistent and responsive across various mobile app devices. Besides, the UI, as well as the graphics, should be scalable.

Considering Ergonomics

A majority of modern smartphones come with touch screens. Therefore, the apps must be designed in such a manner that the users can easily operate them on their touch screen handsets. For this reason, the mobile app developers have to visualize how the users will hold the smartphone and place their fingers while using an app. For example, the apps crafted for touch screen handsets usually have content, menus, and selectors at the top portion of the screen. Additionally, aspects like zoom pinching, gesture advantages, backward swiping, refresh pulling down, etc. need to be designed as per touch screen requirements.

Device Performance Considerations

Device performance considerations like size of the app, battery/processor usage, etc. cannot be neglected in the process of mobile application development.

•   Size of the mobile app: the size of the app matters especially when the end-users have slow internet and less storage capacity in their device. An app with a simple and well-thought design consumes less space and will keep the device’s RAM and CPU free. This ultimately enables the app to be fast and responsive.
•   Battery/processor usage: while designing the app, it is necessary to consider the fact that some apps consume high battery, especially gaming apps, or similar complicated apps. So the app must be designed in a way that it doesn’t consume too much battery and processor.

Explicit App Content

For every app, the mobile app development company has to make sure that the buttons are labeled appropriately, technology terms are explained aptly, there are guidelines provided for the app to work, etc. The content must be clear, precise, and to-the-point. Also, it must be up-to-date and have authentic information that guides the users well.

Wrapping Up:

Smart mobile apps are in demand and so harnessing this demand will fetch you immense profits. But, for creating a smart and successful mobile app, you need to consider the aforesaid elements. The mobile app development should be carried out by following the best practices and processes and combining a tinge of innovation and creativity. Because a few app development mistakes can cause gigantic loss to the business owners / entrepreneurs.

To know more about our core technologies, refer to links below:

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HIPAA Compliance- A Mandate for mHealth Apps!

Today, data is the most valuable business resource. When it comes to the healthcare industry, medical data of the patients is of utmost importance. Theft of data can lead to severe losses and also cost penalties. So, whenever one wants to develop a healthcare app, the first thing that must be considered is HIPAA compliance. HIPAA compliance protects the health information of patients and so, a healthcare app must be HIPAA compliant.

What is HIPAA compliance?
The Health Insurance Portability and Accountability Act or HIPAA was passed in 1996 by 104^th United States Congress, with the aim of protecting the personal health records and medical data of the patients. Initially, the intention of the HIPAA was to reduce and ease the administrative work and to modernize the way of managing the health data. Gradually, the medical data was increasingly being recorded electronically which led to healthcare reform.
HIPAA compliance are a set of national rules that set the standard for the protection of sensitive patient health data. These regulations ensure the integrity and confidentiality of electronically protected health information (ePHI).

Why HIPAA compliance is necessary for healthcare mobile app development?
Privacy and security of medical data have become necessary today. There are many reasons why a healthcare app should be HIPAA compliant. It ensures that the patient health data security management systems are optimized for the threats and data violation risks. Let us dive deep into its vital benefits.

Best Practices of Handling Patient Information are Applied
Maintaining HIPAA compliance simply means that the medical data of the patients is handled appropriately and remains safe. How this data is stored, accessed, shared or transmitted has a huge effect on its security. The regulations in HIPAA compliance support best practices in data security.  How the data moves through the systems, who is accessing it and where will it be stored? All such points are covered to ensure security from persistent threats.

Trust of Patients Increases
With extended use of the internet, chances of data breaches have increased. It can not only harm the reputation of the clinic or hospital but, also affect the trust of patients. HIPAA compliance in a health app ensures a robust data security infrastructure by reducing the risk of data violation. In case any violation occurs, the damage is comparatively lesser. Also, any probable risk is noticed in advance which reduces the scope of threats and violations. It helps in reducing medical errors and thus increases patient satisfaction, which impacts the brand reputation.

Proactive Protection of Data is possible
When an organization implies HIPAA compliance in their mHealth app, the sensitive medical data is proactively protected against the threats and risks. HIPAA compliant apps have better cyber-security features. A good data protection plan lets the app to adapt quickly to new threats. It ensures that active threat measures are in place. The organization does not need to buy any expensive add-on security services when the app is already HIPAA compliant.

Staff Awareness and Competitive Business Benefits
Being HIPAA complaint has many benefits. It teaches the staff that protection of the patient medical data is as important as keeping them safe from any other diseases. It teaches the staff about “the right way” to handle patient health records. Thus, it increases the healthcare awareness of staff and provides correct instruction about how the staff should keep the patients’ health data safe and secure. It allows the organization to be better than the competitors, as a HIPAA compliant app is looked upon as more secure towards patient data.

Conclusion:
Data breaches can result in penalties and legal action against the organization. The medical data of the patients can cost enormously if it gets stolen or misused. Making the apps HIPAA compliant assures that best efforts are being taken by the organization to protect their patients’ medical data. The healthcare IT services have already started developing HIPAA complaint apps. It ensures higher profitability to the organizations in the long term.

Biz4Solutions Shines on Clutch as Leading App Development Company 2019 in US

One of the key elements of a successful business is being able to stay ahead of the competition. While that principle is still true today, competitive practices are far different and more complicated than they were just ten years ago. In today’s world, a competitive strategy is highly dependent upon the technology a company uses, and the digital strategy they implement to reach customers. Our team at Biz4Solutions specializes in mobile app development, UX/UI design, digital marketing, web app development and other software solutions to give our clients the ability to compete in an increasingly competitive, and complex, online market.

Our expertise in the IT industry has not gone unnoticed, as we have recently gained the spotlight of D.C-based firm Clutch, a ratings and review platform, which has accredited our agency among the leading app development companies in Dallas for 2019. Our inclusion among the best firms in the industry is an incredibly rewarding accomplishment for our team. Clutch’s platform comprises of thousands of different B2B tech companies in various industries, and the fact that we are regarded so favorably in our field is a great milestone!

The team at Clutch provides individual rankings for each firm on their site and allows for an easier way for companies to find reliable partner agencies to contact. On our Clutch profile, you can see our perfect rating of 5 out of 5 stars specific examples of the work we have done for our clients, as well as their direct testimonials.

Here are some of the things they have said about our work:

• “They took my ideas and made them a reality.”- Ana jones, Founder Phlex 65

• “They have everything; professionalism, great communication, and deep knowledge.” – David King, President, YouVOXX Cal Blocker & Social Voicemail

With respect to our positive rankings on Clutch and the feedback received from our clients, the Clutch team has also given our company the ability to be featured on their sister website, The Manifest. This website dives deeper into reviewing B2B service providers as they offer industry reports, key company metrics, and illustrations of their prior work. The Manifest has listed us amongst the top app development companies in Dallas.

We are proud of all of our accomplishments thus far and are grateful for the amazing things that our clients have had to say about our work. It is great knowing that they are happy with the solutions we have provided, and look forward to working on new projects and progressing through our presence on Clutch!

Interested to know about our leadership team ? Check here.

How Wearables Influence the Future of Mobile Application Development?

The Mobile Application Development Saga

Can you guess how many smartphone users are across the world? Well, that’s over 1 billion. You will be surprised to know that a whopping 179 billion mobile applications are downloaded every single year. You can probably fathom that 

mobile application development

 is one hot area that’s growing crazily. In addition, with major business entities like Walmart, Amazon, Bank of America, etc. eyeing to engage and sell through mobiles, and the mobile application development is witnessing a massive transformation.

The Rise of Wearables in Mobile Application Development

All scales of companies are rushing to web & mobile app developers services usa to build their business into the brand through Digital Transformation services. But that’s not the end. Companies are now interacting with their users through wearable devices. Here’s an interesting find that you would love to know: according to a report from IDC (International Data Corporation), the total number of wearables shipped were 113.2 million in 2017. This figure is supposed to jump to 222.3 million in 2021. If you look at the rise in wearable devices, the CAGR (compound annual growth rate) is massive 18.4%. That’s a terrific growth!

The first thing that comes to our mind when someone says a wearable device is an Apple Watch. That’s correct. But do we have any device other than a watch? Yes! For those of you who do not know, there’s Hololens from Microsoft that allows you to interact with virtual content and holograms. Exciting, isn’t it? Well, this is just the beginning.

The scope of wearable devices will definitely surge. Don’t be surprised especially when you see people with smart watches, clothes, shoes, spectacles, headgears, etc. You will be amazed to know that these gadgets will communicate with mobile apps to pass information seamlessly.

Future of Mobile Application Development

This revolution in mobile technology will change the dynamics of 

mobile application development services

 . Rather, not to forget that IoT (Internet of Things) will empower these devices to act as remote controls to other devices and gadgets. According to a report from Gartner, there will be 26 billion connected devices by 2020.

Why are people embracing wearable devices? The most important reason is that it’s helping people to tackle routine challenges related to various areas of fitness, education, media, healthcare etc.

The dynamics of web & mobile app development services usa are changing with wearable devices hitting the market. The most prominent changes that mobile app development would see are:

Ergonomic: The interface developed for the devices should have ‘just right’ information to be displayed to the user. Probably, this also includes the way these wearable devices would receive notifications – very concise.

Change in Screen Size: Screen Size changes means more user-friendly interface. That seems like a key area, 

mobile app developers

 should watch out for.

More Responsive: To make it more interactive to commands, the mobile application development company will work towards making apps more responsive. Users wouldn’t want to use slow apps because in that case, they would rather prefer to use traditional smartphones, isn’t it? Well, this also means apps will be developed with better computing ability.

Doesn’t require much power: As a user, you would always want a device that works the longest period without having to recharge, isn’t it? So, mobile applications have to be built keeping this fact very much in mind.

Highly Interactive: It would be great to have apps on wearables that respond to a voice command or with hand gestures. That would be a game-changer especially in 

mobile application development

 arena.

Hence, the above-mentioned points are few of the areas where a major chunk of change will happen in 

mobile application development

 

. Furthermore, there is no denying that there will be other relevant areas too. Technologies such as artificial intelligence, back-end development services, augmented reality, and IoT (Internet of Things) will have a major role to play and as a result, they will change the mobile app development landscape altogether.

Since you have spent your precious time to read this article so, if you are keen to know more about 

mobile app development for wearables

 or even pondering about 

developing a smart mobile app.

 We will assist you by helping you integrate IoT to take your business to a new level. And there’s a lot more we can help you within this arena. Choose our mobile app development services today for more!

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How Much Does It Cost to Develop a HIPAA Compliant Application in 2018?

Introduction: HIPAA Compliant Application

If you are an entity in the healthcare domain and have a mobile application that deals with protected health information (PHI), then chances are that you would have to be HIPAA compliant.

Healthcare entities like hospitals, clinics, insurance companies, etc. or even business firms who have developed mHealths or EHealth applications revolving around PHI fall under the ambit of HIPAA – Health Insurance Portability & Accountability Act.

Well, collecting information does not require you to be compliant, but sharing the information requires you to be.

Importance: HIPAA Compliant App Development in 2018

So, if you are thinking about 

mobile application development

 services that involve PHI, make sure that it is a HIPAA app.

When your application is HIPPA-compliant, it simply means that you meet the standards set by US Health & Human Services, and user data that you hold is also secured.

Most entities into Healthcare IT Services that collect and share patient information are concerned about HIPAA since non-compliance can turn to be a costly affair.

Hospitals & companies violating HIPAA compliance attract a heavy fine that could even run into millions of dollars – there are several cases of hospitals being levied a heavy penalty for violations of a data breach.

The HIPAA Compliance & Its Costs

If you are seeking

mobile application development services

 already or contemplating it, then you need to evaluate what levels of HIPAA compliance you need.

This will depend on the PHI (data) you hold and the amount of the data you are sharing. Lesser the sharing, lesser the compliance.

If you are getting the app developed through a

the mobile application development company

 , then the app development company should be informed about HIPAA right in the development stage because they have to work on privacy & security rules.

HIPAA compliant app development cost generally depends on factors like

• Type of Organization
• Size of Organization
• Organization Culture
• Geographic Location
• Number of Business Associates

For a small covered entity (covered entity: doctors, hospitals, insurance companies, clinics, etc.),

HIPAA compliant app development cost

 would be somewhere around: $4,000 to $12,000.

This cost includes a Risk Management & Management Plan, Remediation, and Training & Development Policy.

For medium or a largely covered entity, the cost of HIPAA would be somewhere around: $50,000 and above.

This cost includes Remediation, Risk Analysis & Management Plan, Penetration Testing, Training, and Policy Development and Vulnerability Scans.

Alternative:

If the application development costs seem way too higher, the other option available is resorting to a cloud service provider, which is already HIPAA-compliant.

While choosing a cloud-based service provider, you must also bear in mind if that service provider will minimize the risk of data breach, and whether the service provider is ready to serve you.

Although the costs of developing a mobile application that HIPAA-compliant seem higher, it is better always better on the safer side to avoid paying large penalties. These compliance errors are apparently too costly to be made. Biz4Solutions provides healthcare software solutions & custom practice management system in healthcare to medical practitioners for their daily operations.

Conclusion:

The penalties are heavy due to the nature of the data that is being dealt with. Patient information is very sensitive in nature as it contains medical history. In 2017, IBM & Ponemon conducted a research that gave away some interesting facts.

They found out that on an average, a single data breach costs $380 per record, which is 250% more than the data breach across other industries around the globe.

HIPAA compliance brings confidence in patients because they believe that their information will be secure. Therefore, the healthcare industry has been able to see the other side of the story; it is more than just the costs.

Enquire Biz4Solutions’ app development services to know the costing structure of HIPAA compliant app development.

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Escalation of Chat-bot in Mobile Application Development

Chatbot – A crucial part of mobile application development

With most companies laying their focus on customer engagement, the role of technology has shot up drastically. Customer expectations are all-time high and patience levels are dipping. Customers want immediate response to their queries/concerns. And more often, customer service teams are unlikely to handle too many customer requests. Companies have found an intelligent solution to this problem: Chatbot. Chatbots are programs designed to offer rich content experience to users. With users gravitating towards mobile apps, chatbots have started to become a crucial part of back-end development services.

Types of Chatbots:

• AI-Based Bot – Learns from the environment & user conversation.
• Fixed Bot – Runs on a set of data already fed into the system. The user usually picks from a given set of responses.

When Facebook integrated bot support into its messenger in 2016, it simply took over the market. Following the footsteps, companies started launching chatbots with the help of 

mobile application development service providers.

Are 

chatbots in mobile app development

working for companies?

Absolutely. Major companies are banking on chatbots to improve their user engagement. Look at e-commerce giant, Amazon. Amazon has doubled its force in this space. Amazon integrated its voice assistant, Alexa, into its native mobile app. It has also intelligently integrated messaging assistant into its mobile application. The chatbot has been doing wonders for Amazon.

Not just Amazon, many companies are placing their bets on chatbots by getting it integrated into their mobile application development service. Sometime around in late 2016, Bank of America too announced the launch of an AI-based chatbot – Erica. The chatbot was launched with an aim to enhance customer experience and finances.

Ada Helath: It was the fastest growing medical app in Europe in 2017. Over 1.5 million people have already tried the health companion app, which can assess the user’s health based on the indicated symptoms using its vast, A.I.-based database used mainly by the practice management system in healthcare.

Gartner, a world leader in IT research has already predicted that by 2021, more than 50% of the enterprises will spend more on chatbots than mobile apps. Chatbots in mobile app developers have already started to be the face of AI.

Why should you consider integrating chatbot in your mobile application development?

Even though if it’s a success story for many companies, it is always good to know the fundamentals of why a certain technology is working or not working. Here are few that are true for the chatbot:

• Simplify Mobile App Experience:

Chatbots cut the human dependency. 24/7 customer service is a reality now. Customers are able to make a faster decision with the help of a chatbot – thanks to multiple choices offered quickly by chatbot that is able to learn the customer requirement.

• Drive Sales Through Chatbot :

E-commerce giants like Amazon have been able to not just handle customer queries but also able to drive sales with chatbots around.

• Application Becomes Highly Responsive:

Mobile app users do not need to wait for hours or even minutes anymore to get a response. Chatbots are quick & highly responsive. You ask a query, and in the shortest time possible, there will be a response.

• Chatbot Handles Multiple Requests:

Chatbots will be able to handle multiple requests at a time. This is seen as one of the major advantages that it holds. It is humanly impossible to handle many requests, but chatbots make it possible. Therefore, allows cost-saving.

• Need for Chatbot Customization in Mobile App:

There’s no ‘one size fits all’ chatbot. You can get chatbot customized as per the company needs. This allows you to choose more apt and interactive responses for your customer, which will address his specific needs. If you can offer tailor-made experience to the user, nothing like it.

When mobile apps are becoming one of the best platforms to engage the audience, it makes more sense to include chatbot in the web & mobile application development services process and build a strategy that involves engagement & communication through the chatbot.

Biz4Solutions has suggested many of its clients to include chatbot in mobile app development. Would you like to develop an app having chatbot specification? Click to know more about our different mobile app development services.

How to Accelerate Your App Project Discussion with a Mobile App Development Company?

User & Mobile App Developer Interaction

User mobile engagement has never been at such a high. Since users are interacting with companies directly through their smartphones, companies, regardless of their sizes, are increasingly engaging with the 

mobile application development company

 to build an interactive application. Companies are focusing on improved customer satisfaction and repeat sales through mobile apps that are developed either by mobile app builder or mobile app creator.

However, when companies are seeking web & mobile app development services, it can be challenging for them to get the app developed in the required timeframe since the scope of the project keeps on swelling with every passing day. When the complexity of the mobile app grows, 

mobile app developer

 takes long to introduce the app to the market. This is a very common challenge that a normal company would face. This blog will help you to cut the hassles and accelerate your mobile app development process.

Define The Mobile App Development Deliverables Clearly

As a company, you need to define and communicate certain aspects very clearly. Most of the times, companies are unsure about what they really want to have and what they don’t. This can be tad lengthy process for mobile app developers and they may require more time to come up with a final version. Will it be an enterprise app for employees or a consumer app? How many layers of security would you want in the app?

It could be tricky for a company to decide on which platforms it wants to launch the mobile app. Let’s say if XYZ company wants to launch its app on Android and iOS, and this has been already established and communicated to the mobile app developers, it would probably consume less time to 

build the app

 .

As mentioned earlier, an undefined project can lead to uncontrollable scope. And this might not just hamper the timeline of the project but also, sometimes result in cancellation of the project.

Set a Realistic Deadline To Complete The Development of Mobile App

Before showing a green signal to your 

mobile app builder company

 , sit with the team to talk about a deadline. Remember that communicating a deadline is very imperative. Your deadline has to be realistic enough to be taken seriously. Along with a deadline, it is also advisable to decide the budget to be allocated for a mobile app development company.

Keep Testing The App Under Development Process

One of the key components in 

developing any mobile app

 is testing. So, encourage your mobile app creator company to keep on testing the app. There will be loads of bugs to be fixed, and continuously testing them will help you fix the problems, and assist in launching the app sooner. You can even automate the testing process that will save man hours and efforts.

You can even ask your mobile development company to have short release cycles. This would allow you to get your hands on the released features of the mobile app earlier. Once you use the mobile app, changes can be suggested and accommodated through a feedback mechanism. The practice management system in healthcare 

Keep The Mobile App Development Discussion Often

If you want the mobile app to be developed on time, then you should also make sure that you are engaged in meaningful discussions often with the 

mobile app development company

 . Companies start on an enthusiastic note but the slow down the pace as they move ahead, and on one fine day, they receive a setback due to the delayed project.

When you discuss with the team, you will realize that there will be few bottlenecks, and you might have to settle down for some other option other than the one you had planned for. So, discussing this and demonstrating some flexibility can really boost the speed of app development.

Every company out there wants to 

build a great mobile application

 in the shortest time possible. The gist lies in how well they communicate with a company that provides mobile app development services.

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