Most of the people, these days, have super busy schedules and do
not feel comfortable to spend time in the waiting rooms of clinics and
hospitals to book appointments. Moreover, spending long hours in crowded
waiting rooms increase the chances of contracting infectious diseases. The
dreary environment packed with hapless patients is quite an unpleasant
experience too. Furthermore, most of us have streamlined our daily activities,
whether domestic or official, with the help of software solutions and expect
the same in the healthcare domain as well, resulting in a rising demand for Healthcare
Mobile App Development.
Patients, thus, prefer an online system, which would enable
appointment-scheduling via apps, from the comfort of their homes or offices,
and also receiving notification when their turn arrives. This saves time which
can be utilized by the patient for other important activities. On-demand
Appointment apps avoid unnecessary crowding of patients, easing the workload of
healthcare management staff. Doctors too are benefitted by healthcare IT
services.
Due
to the coronavirus outbreak, there has been a significant rise of On-demand Appointment
Apps lately, as social distancing is being encouraged. As a result, On-Demand
App Development Companies are competing with each other to launch On-Demand Healthcare Apps. To
create a blue-chip app that would be universally accepted by the doctors and
patients, it must essentially include certain features.
Essential Features that your on-demand
Appointment app must contain:
Advanced profile creation procedures
Profiles of doctors and
patients should be meticulously created and must be transparent enough to
enhance the usability of the app.
- Doctors’ profiles must include necessary
details like educational and professional qualification, area of
expertise, years of experience, fees charged per visit, location,
availability, reviews and ratings, snapshots of workplace, and
achievements to name a few. This will help the patients to select doctors
as per their requirements.
- Particulars of patients such as name, age,
contact number, email ID, blood group, chronic conditions, allergies if
any, etc. will aid the doctors in treatment and maintaining the medical
history of patients.
Appointment scheduling
Patients must be able to schedule, reschedule, or
cancel appointments with the doctors at any time of the day and from any
location, using a calendar. They must be able to view the appointment schedule
on the calendar.
A Search Engine with advanced filters
Advanced search engine
features, filter items based on location, clinic timings, doctor’s area of
expertise, consultation fees, insurance options, etc. according to patient
preferences, so that patients can easily find the perfect match they are
looking for while booking appointments.
Payment gateway integration
This feature is necessary
for hassle-free cashless transactions, which is desirable to most patients.
Multiple payment options, automatic receipt generation, and record of
transaction history should be available too. Different payment methods like
Google Money, Braintree, PayPal, Stripe, eWallets, etc can be used.
Easy Communication channels
The following features
ensure a smooth and easy-going, doctor-patient communication.
- Facilities like video and audio calling,
messaging and easy transfer of files, auto-generated reports of test
results, radiology images, and many more.
- Online consultation facilities for follow-ups
and patients with less mobility in case of non-emergencies.
·
The Presence
of social media integration is highly desirable for receiving reviews and
ratings.
·
Features like
communication with the healthcare team and obtaining diet plans, fitness
videos, and health tips.
Handling Emergency
SOS feature with the help
of which patients can call for an ambulance, by just clicking on their
smart-phones, in case of emergencies.
E-prescription feature
E
prescriptions, electronically written drug prescriptions, can be modified,
reviewed by doctors from time to time as per requirement, without much ado and
is faster than writing out prescriptions.Patient safety is ensured as it is easily
understood by pharmacists, ruling out chances of errors.
HIPAA compliance
- The HIPAA (Health Insurance Portability and
Accountability Act) compliance enabled healthcare software solutions prevents cyber-attacks
and protect against fraud and theft so that the customer can trust the
healthcare provider with personal data.
- Owing to HIPAA compliance storage of medical
data – multimodal data- had never been so easier.
Final words
Thus, Healthcare mobile app
development is the need of the hour to streamline practice workflow and provide
doctor- patient-centric service. It’s a golden opportunity for the On-demand
App development companies to capitalize on the market demand and consequently
aid their businesses to grow in leaps and bounds. App development companies
should go the extra mile to build an innovative app offering multiple benefits
to users. Intelligent techniques and robust features boost the efficiency of
the app and provide unique user experience, thereby making the app widely
acceptable to the patient-doctor community.
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