The
travel and tourism industry is growing by leaps and bounds! In 2016, it was one
of the largest industries in the world contributing over 7.6 trillion U.S.
dollars to the global economy, as per a report generated by Statista, a leading
online platform for statistics and reports.
In
olden days, people were dependent on travel agents for bookings and related
travel arrangements. However, with the advancement in mobile technology, people
can now book everything themselves, sitting at the very comfort of their homes.
Mobile apps have not only enhanced the experience of the travellers but also
benefitted the travel and tourism industrymagnificently.As a result, this
industry is taking excellent advantage of mobile app development and enhancing theirprofit margins.
How mobile app development is
impacting the travel and tourism industry?
Smart booking apps
Intelligent
booking systems and apps help travellers inseveral functions like price
comparison, setting up reminders, save future bookings, getting timely
notifications of new offers and discounts, etc. These smart apps make the
transactions paperless and hassle-free by providing travellers with digital
receipts, related PDF files, boarding passes, even passports or other necessary
documents. These apps increase the connectivity and conversation with travellers
and tourists and keep them informed about all their travel details. Thus, a
smart travel app ensures an excellent experience for the customers.
Real-time tracking
Today,
real-time tracking has become a necessity for most travel and tourism
businesses. This feature increases the visibility and allows tracking of cars,
buses, etc. They allow tracking of high-traffic routes, bad weather conditions,
etc. well in advance and plan the travel accordingly. It is being predicted
that in the future, all the transport systems will rely on real-time tracking.
So, having a dedicated mobile app ensures smart navigation and will be an
excellent idea for a travel and tourism company.
Tailor Made Travels
With
highly advanced technologies like AI, IoT, etc. travel and tourism apps have
become much smarter and provide customized services to their users. Different
end-users have different travel needs and a single app can provide them a wide
range of options. Whether the routes, places to visit, travel times, budget
constraints, services or the means of transport, a single app can tailor to the
specific needs of different customers and help them make informed decisions and
plan better trips.
Cashless transactions
Security
is a big concern while visiting new places. Thefts or quarrels for cash can
turn off the travel mood of travellers and tourists. However, a mobile app
enables cashless traveling as much as possible, just in a few taps on the
smartphones. There are several options available for quick online payments in a
travel app, thus, ensuring the security of the money of travellers and tourists.
Direct communication with customers
Travel
mobile apps act as a direct channel for communicating with the users. So, the
app has all the user history which benefits a travel business to analyse the
interest of users, stay connected with them and send messages to them. Also,
the customers can chat with the travel companies to solve their queries
regarding travel times, tickets, doubts about queries, etc. Travel companies
can stay in touch with the users even after the trip is completed and maintain
a friendly contact with them. They can send those notifications regarding exciting
deals and offers and thus do direct marketing.
A powerful marketing tool
Last
but not the least; a travel app is a powerful tool for online business promotion.
Marketing and advertising are of utmost importance in any business. A travel
app helps to stay connected to the customers, get their reviews to improve the
business, send attractive deals and offers directly to the customers, focus on
strategies to attract new customers, etc. So, going for mobile app development
is surely a profitable deal to travel business.
Key Takeaways:
Travel
mobile apps have become a one-stop solution for many services like ticket
booking, hotel booking, renting cars, insurance, travel-related information,
shopping, sightseeing, route mapping and much more. These apps ensure a
smoother travel experience to the users. The end-users don’t even need to jump
to different portals, everything can be provided by a single travel app. These
apps are beneficial to both- users as well as the company that owns the app. These
apps enable increased communication with the customers and this data helps to
understand the customers in a better way. A travel company that has its own
travel app is sure to get more customers, gain more profits and get a
competitive edge in the market.
Are you willing to develop an
outstanding travel app for your industry? Hire app developers from Biz4Solutions, a prominent mobile app development company based in Texas. We have developed
several cutting-edge travel mobile apps for our global clients. Our
professionals are proficient in building the most scalable and robust travel
apps. 100% customer satisfaction is our topmost goal.
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