How to Architect a Food Delivery App like Uber Eats and GrubHub?

In the U.S. alone, the Online Food Delivery segment is expected to generate revenue to the tune of USD 26,527 Million in the year 2020. This report from Statista, a renowned online search portal for statistics, is a glimpse of how fast this industry is growing. These numbers are sure to multiply in the coming years as this domain has already grabbed the attention of several business enthusiasts, entrepreneurs, and investors.

Recently, food delivery apps are being used abundantly, especially by the younger generations due to the growing fondness for eating delicious food which is so easily available. Their busy lifestyle has made them use such on-demand solutions where they can get their favorite food delivered to their doorsteps within minutes. Consequently, in a very short time, there has been the emergence of countless such apps in the market. But hardly a few survive and make it to the top.

If you too are thinking of entering into this business area and develop an enticingfood delivery app like Uber Eats or GrubHub, you have come to the right place.In this article, we will have a glance at several factors that are absolutely necessary to consider while developing a food delivery app. So, let’s get started.

Types of Food Delivery App Models existing in the Market
There are three basic types of on-demand apps for the food delivery segment. Let’take a quick look at them.

Order-focussed Model
These apps act as an intermediate to connect the customers with local restaurants. The customers place orders which are notified to the owners of these restaurants and the restaurants are solely responsible for the order delivery. They either hire third-parties for the order delivery or they have their own staff for it.This kind of model was used by the first generation of apps like GrubHub, JustEat, etc. Today, Zomato is an example of this model.

Order and Logistics-Focussed Model/ Food Aggregator Model
This model is used to provide the food delivery services from those restaurants that do not have any delivery system of their own.These types of apps handle both, orders from customers and delivery to them. Uber Eats is the perfect example of this model.

Restaurant-Specific Model
The restaurants having their own delivery system fall under this model. It is for the ones who have their own restaurant. Customers order from these restaurants and the restaurant’s staff itself delivers the food to the customer’s doorsteps. Brands like Domino’s, Pizza Hut, etc. are the best-suited examples of this model.

In order to develop an efficient system for any of the above models, an on-demand app development company must build three apps as below:

1. Customer app:This will be installed by the customers for searching restaurants, favorite food items, ordering food, tracking orders, doing payments, etc.
2. Restaurant app:This app will be managed and controlled by the restaurant owners.
3. Delivery driver app:this is for the delivery personnel for managing pick-up and drop-off of the food orders.

Significant Points to Consider while Food Delivery App Development
This is an extremely lucrative market but only if the end product meets the expectations of the users. So, here are some vital tips to consider while you begin the on-demand app development of the food delivery app. Take a quick look at them.  

• Do thorough market research
• Do competitor analysis and also know the latest trends in this arena
• Recognize the target audience and know them well
• Choose the right model
• Use the right and up-to-date technology stack
• Think on what’s your USP, what’s your special offering that no one else offers
• Develop an MVP with essential features as the first app version
• Build a user-friendly interface that is simple and easily accessible
• Decide on the budgetary constraints
• Add the must-have features to the app
• Have a pre-launch marketing plan ready

Prominent Features of a Food Delivery App
Without the integration of the apt functionalities, your food delivery app is simply incomplete. For creating an outstanding app, you should consider the needs of all the parties involved in this chain: customers, restaurants and the delivery staff. So, here we have discussed the key features accordingly.

From the Customer’s Perspective:

• Easy registration and account setting options
• Flexible searching options
• In-app chat functionality
• Menu for every restaurant
• Live tracking through geo-location integration
• Push notifications
• Reviews and rating facility
• Secure and flexible payment options
• Address book
• Order history
• Repeat order option
• Offers and promo-codes
• Food customization options
• Rewarding system for building loyal customer base
• Contact details of restaurants/delivery agents
• Customer care facility

From the Restaurant Owner’s Perspective:

• Admin dashboard for tracking, monitoring and managing the orders
• Content updating and management of the menu and the latest deals
• Accept/reject orders functionality
• Cross-interface communication to update the end-users and delivery agents about the order status
• Receive payment

From the Delivery Agent’s Perspective:

• Easy registration and account setting options
• Manage orders section to show their availability
• Update order status to keep the customers and restaurant owners informed
• History of their earning
• Loyalty program similar to that for customers

Common Challenges Faced in this Business
The food delivery app business is a highly competitive and sensitive one. Several biggies are entering this segment introducing new apps in the market. However, every industry has some challenges, which must be worked upon to get the best results.

• Price discrepancies- not keeping the prices predictable
• Maintaining a good quality of food consistently
• Logistics issues
• Unhappy customers
• Unreliability of the logistics and delivery staff
• Brands that are misunderstood
• Inefficiency to cope with high volumes of orders
• Neglecting user loyalty

Ready to Develop an On-demand Food Delivery App for You?
Now that you have got the basic idea and these vital tips about the food delivery app development, we hope you should be thinking of ‘how can I jump-starting my app development process.’ So, if you have any queries regarding this, contact Biz4Solutions, one of the prominent on-demand app development company. We are a company of 100+ tech nerds proficient in required new-age technologies and also have enormous experience of creating lucrative food delivery apps for global clients.

We can be a reliable technical partner in your journey to develop the food delivery app and also extend our support until the product gets monetized!

Contact us now for more information!

6 Crucial Reasons to go for On-demand Taxi App Development!

Using a car was considered a luxury a few years back.But today, even a common man can access it with ease. Thanks to the on-demand taxi app solutions which provides taxi services to the common man.

These app solutions have outclassed the concept of traditional taxi services and they are getting extinct at a fast pace.All this started with solutions like Ola and Uber. Today, these solutions have become incredibly successful million-dollar businesses. A study by Forbes says that Uber has generated revenue of around $20 billion and their rides have crossed 2 billion. Now that’s shocking!
Looking at such a huge success, the on-demand app development market for taxi-booking services is drawing the attention of entrepreneurs and investors across the world.

Whether you own a taxi business or just want to invest in this sector, it is the right time to enter this business. So, in this article, you will get a glimpse of the top advantages of developing a dedicated taxi-booking app.

Exceptional Benefits of Building an On-demand Taxi-booking App!

Real-time Location Tracking and Enhanced Visibility
The location tracking feature in a taxi-booking app allows drivers and customers to know each other’s location and connect with ease. This is not possible in a traditional system. It not only saves the time of both drivers and customers but also informs the owners of the routes taken by drivers. Owners can understand if a driver is rejecting any rides or taking unnecessary time to reach the users. This enhanced visibility helps to solve management related issues.

Ability to monitor and improve Driver performance
A taxi app helps to gather vital information about driver performance which may not be possible in a conventional type taxi booking. An on-demand appointment app enables recording and managing the driver’s behavior, productivity and customer feedback about them.
Also, these apps make their job easier as they do not have to find a customer. They get the real-time updates of a customer’s location through Geo-location tracking. Automatic fare calculation reduces their efforts. In case a driver is not picking up a customer, owners can track this and ask them to pick the customers within the quickest possible time.

Valuable Feedback and Insights from Passengers
Customer feedback is the most important factor for a business. Getting reviews from the customers helps to take measures for improvement to enhance the business and make it more customer-centric. It helps to identify the root cause of any issue and work on it to provide better services. Reviews and ratings also build credibility in the long run.

Increased ROI
In conventional manual taxi booking systems, drivers complained about huge commissions to be paid to the cab aggregators. However, with taxi-booking apps, a negligible amount of commission is paid to the cab company resulting in driver getting paid well than what he was paid earlier.
Mobile apps help to find and provide service to a large number of customers as the process is highly automated. Here, the customers themselves find the drivers and the business smartly works on the auto-pilot mode.

Also, in conventional systems, there were higher chances that the drivers needed to search for their customers and even sit idle at times. However, an on-demand taxi app ensures that drivers and customers are continually connected, which reduces the downtime and improves productivity, thus boosting the ROI of the business.

Enhanced Customer Satisfaction
An on-demand taxi appointment app provides an enriching experience to the customers. The apps make the services intuitive, faster and hassle-free for customers. They can easily find a comfortable taxi service within minutes in this busy life. They can remain free of worries in case of payments due to automated fare calculation and multiple payment systems like debit/credit card, wallet options, etc. They do not need to make hundreds of calls to a taxi service or find a taxi manually anymore.

Brand Development and Credibility
Brand development is necessary if you want to establish an exemplary business like Ola and Uber. One must not only serve their customers honestly but also leverage technology to gain their trust. Online presence with a mobile app develops credibility for your business. Also, you can serve a large number of customers and develop trust amongst them by delivering highly efficient services.

Conclusion:
Summing up this article, we can say that on-demand taxi app development is a lucrative investment today. It has immense benefits. You first need to do thorough research, identify your business goals and hire an expert team for app development. The right technology partner will guide you to architect the best product.

Are you a traditional taxi business owner or an entrepreneur willing to invest in this arena? Hire the best on-demand app development company in Texas- Biz4Solutions. We have built incredible on-demand taxi-booking apps for diverse clients. We also develop other on-demand apps for industries like food ordering, healthcare, education, home services, etc.

Get in touch now!

Why On-Demand start-ups are a promising investment today?

Today, the market is flooded with several On-Demand services. Consumers order food, groceries, medicines, etc. or book home-services, beauty services or book a taxi for traveling using their smart-phones, can book appointments with doctors, lawyers, practicians, etc. They are able to instantly do things sitting at the very comfort of their homes. So On-Demand apps are successfully serving the purpose. The level of convenience and delivery that these apps offer, attract consumers across the world. As a result, the On-Demand economy is booming and entrepreneurs are increasingly finding the On-Demand start-ups to be a promising investment. This market attracts about 22.4 million consumers per year, according to the statistics from Harvard Business Review, a magazine by Harvard Business Publishing.

The On-Demand economy has brought a drastic transformation in the behavior of the consumer from last few years. Today they want and can get the desired products or services whenever and wherever required, in just a few clicks on their smartphones. This has generated a great opportunity for several businesses to develop On-Demand apps and provide solutions accordingly. Let us have a look at some benefits of On-Demand services which can influence business to invest in this economy.

Major advantages of On-Demand services to business owners

On-Demand apps connect the consumers directly to the businesses providing services like food, transportation, healthcare, beauty, consumer services, etc. Consumers get many choices for the products or services they are looking for and business owners get direct access to their customers. Due to this, the app owners get a lot of business advantages which are mentioned below.

• On-Demand services provide increased customer satisfaction as they cater to their specific needs.
• They increase the business ROI and add value to the business.
• These enable tracking of real-time orders and any issues in the payment or other processes.
• These apps ensure fast and effective communication with the end-users.
• The needs and behavior of consumers can be analyzed to know them better and provide better products/services.
• The On-Demand apps can be built in competitive budget as there is no requirement of huge IT equipment or staff. Hence, start-ups or small businesses can go for these services. This industry can address the need of almost any business.
• Businesses can easily reach their target audience with the help of these applications.

Due to all such advantages, the On-Demand economy has a bright future. It is already generating huge revenue for various industrial sectors across the globe.

The bottom line:

Investing in an On-Demand app for business in this era of high competition is a smart decision, especially for start-ups. As we know, the market works on customer demand and today’s customer needs everything quickly. On-Demand apps rightly serve this purpose. Such services are emerging at a fast pace. They provide a chance to proactively reach their target audience and improve the products or services. Businesses can become highly successful with On-Demand apps.

Do you want to develop an outstanding On-Demand app for your business? Biz4Solutions is a leading On-Demand app development company in texas providing cutting-edge solutions to diverse clients across the globe. In Biz4Soltuions, we have already developed several apps and one of the best examples is Beach Caddy. It is the world’s first app and service for beach-goers which helps them hire caddies On-Demand. These caddies will help the beach goers to carry beach items from their home to the beaches and arrange these beach items like chairs, tables, umbrellas, etc. on the beaches and take them back to their homes. The payment of the caddies can be done online using the Beach Caddy app. Also, the users can track the status of caddies.

If you have an idea for an On-Demand app, we can help you bring it to reality.

Contact us now!