An Overview of New-age Event Apps and Steps to Develop Them!

A host of events are held daily, whether sports events, corporate meet-ups, festivals, exhibitions, conferences, or weddings, and needless to say, planning them is a tedious job. Any event, whether small or large, needs proper planning and organization to make it a huge success.

In any event, there are several tasks like informing the attendees, managing the vendors, promotion of the event, budget constraints, and many more. A few years back, all these tasks were handled manually, but thanks to the new-age event apps, such tasks can be executed seamlessly in automated mode. Besides, these apps also make event management a stress-free job for planners, sponsors, and organizers.

These event apps are reshaping this industry in myriad ways. Rather, as per a survey, in the year 2020 itself, about 71% of the event professionals invested in event technology for boosting their event business. So, it is high time for the event organizers and planners to consider building impactful event planner apps and take their business to a new level of success. 

In this post, we have explained in detail about the potential advantages of advanced event apps and the detailed steps for creating such top-notch event planning apps. Let’s delve into the details.

 

Key Advantages of Event Apps for Planners, Sponsors, Organizers, and all Attendees

• An event app helps in giving an exceptional experience to all event attendees by simplifying the tasks like registering for the event, buying tickets, checking in using their smartphone, etc.
• It helps enhance the interest of the clients, even before the actual event begins. For instance, an event app can be utilized for discussing certain subjects for better attendees’ engagement. A few other options include live steaming, surveys, contests, etc.
• An app enables the attendees to network with people having common interests or connect with them for career enhancement, or business benefits, etc.
• An event management app also acts as a robust promotional platform for event speakers, sponsors, etc. as some of these apps have a distinct section for displaying information of speakers, sponsors, etc. Thus, they also get an in-app sponsorship space through these apps.
• An event management application can not only create real-time content for any particular event, but it can also control the content with an online CMS. This empowers the enterprises to create, edit or distribute the relevant and up-to-date information within the application, without the risk of sharing confidential, sensitive, or private information with the wrong users.
• Furthermore, an event application helps to broadcast any event-related news, changes in the timing/venue, etc. on the social media pages of the event to be held, using the social media synchronization feature in the app.
• These apps can help the event planners and organizers to get real-time feedback and review of the events for analyzing the events’ progress. These apps help gather insightful analytics which is beneficial to the organizers for making conclusions of their planning and marketing efforts.
• One event app can be a one-time investment that can be utilized for hosting multiple events.

 

Detailed Steps to Create a High-end Event App

 

Determining the Objective

Why do you want this app? You first need to figure out the purpose behind developing the app. For this, brainstorm on the basic concept, the target audience, their preferences, your competitor apps, etc. by conducting thorough research.

 

Decide the Type of Application You Want to Develop

Event apps can serve different purposes as per the type of event. So, before getting straight into the event planning app development process, you need to know the type of event apps that exist. The types of these apps are categorized based on the following factors:

1. According to the purpose: Event aggregators or dedicated event applications

Event aggregators: these are built for organizing several events from different organizers, where every organizer invites the event attendees.

Dedicated event applications: these types of apps mostly have just a single organizer who hosts events just for one single company.

2. Based on the audience: Some apps are focused on all the attendees and their main purpose is networking and schedules. Some event apps are focused on the organizers and such apps are designed to manage the events in the best possible way.

 

3. As per the implementation: White-label solutions or customized event apps

White-label solutions: these are the apps from which the organizers can draw and plan any event.

Customized event apps: these are the apps that can be developed with a certain style that aligns with the image, web design, etc. of the company.

4. The event type and scale: these include apps meant for local meet-ups, global conferences, parties, weddings, etc. For instance:

• company event planning apps
• conference planning apps
• web conference software
• party planner apps
• festival guide apps
• wedding event planning apps

 

Brainstorm on the Implementation Options

Do you want just a mobile app or a web-based app or both? Web apps are great when we want the ticket purchasing feature, but mobile apps are the best while hosting an event and all the users are present at the event location. Also, mobile apps can work in an offline mode. For mobile apps, you can either choose to create a native app or go for cross-platform options.

 

Decide on Other Technical Considerations

As we know, iOS and Android are the most dominating platforms. So, you may choose any of these or both platforms as per your goals and budget. Other platforms like Microsoft and Blackberry too can be considered, but they may cost a fortune. Next, for enhancing the functionality of your event app, consider adding API interface integrations or third-party plugins. 

 

Finalize the Features and Functionalities

Here is a list of essential as well as advanced features to choose from for your event app:

Essential Features:

• GPS Integration
• Event Booking
• Event List and Schedules
• Push Notifications
• Adding to Favourites
• News Feed
• Program Preview
• Calendar
• Payment Integration
• Social Media Integration Feature
• Photos/Videos
• App Analytics

 

Advanced Features:

• Messaging and Chatting
• Mobile check-in
• Live-streaming
• In-app camera
• Offers and Discounts
• QR code scanning
• Gamification features
• Personal Mobile Vallet
• Data Collection and Processing
• Customer Feedback and Rating

 

Hire Event App Development Team

Now, it is time to research well and hire a reliable event app development company for accomplishing your project. This would always be a better option rather than hiring an in-house team as you will get a ready team of expert event app developers on a cost-effective budget. This will also improve your time-to-market and allow you to focus on your core business. In this case, hiring an offshore development company like Biz4Solutions is a wise decision.

 

Design, Test and Launch the Event App

Now, connect with your development team, set clear work expectations and timelines for them, and create a visual prototype for your app. Start the design and test the app after every stage of app development. Once the app is completely architected, launch the app.

 

Consider Monetization Options before the App Release

It is vital to consider the monetization of the app, even before its launch. After all, your investment must be worth it and should be able to generate some additional income for you. Here are some of the pointers you can consider:

• Making some of the features paid
• Placing relevant ads on the app
• Adding minor service fees for ticket selling
• Capitalizing on partnerships
• Customizing your event app to be a white-label solution

 

Final Thoughts

Digitalization has disrupted the event planning industry in diverse ways. Event apps have become a must-have for today’s event planners and organizers. Also, in this pandemic situation, most events are hosted online using some platforms and it is highly likely that this trend would continue for years to come.

So, in this blog, we have outlined the key benefits of event planning apps and also explained the app development steps in detail. Hope it helps you in making appropriate decisions while designing your event planner app.

Do comment below or reach out to us for any assistance on developing event mobile and web apps.

Best Medical and Healthcare App Development Companies of 2020-21!

The healthcare sector is growing leaps and bounds and is at its peak now. Right from giant hospitals to large pharmacies to individual clinics, everyone is adopting advanced healthcare technologies to enhance their services, improve productivity and cater to their consumers aptly.

If we look at some stats, the total expenditure on healthcare products and services of the US is almost 17% of its GDP. Also, the US spends approximately 10,600 USD per capita on only healthcare-related services, which is the highest across the globe, followed by Norway and Switzerland.

These stats indicate that the healthcare domain is growing exponentially. So, all kinds of healthcare bodies and other medical facilities are investing in digital healthcare apps, management systems, etc. at a fast pace.

Below are the List of Top Healthcare App Development Companies in 2020-21

Biz4Solutions

Biz4Solutions is one of the well-established healthcare app development companies located in Texas, USA. It is known for building a wide range of customized medical and healthcare app solutions. The company has a decade-long experience in this arena and they have adopted pioneering technologies like IoT, cloud, artificial intelligence, blockchain, RPA, data analytics, etc. for creating next-gen healthcare products.

Their healthcare development team is located in India and has 100+ passionate tech nerds. This team comes with exceptional capabilities and experience to deliver transformative healthcare apps and solutions. They already have architected patient engagement applications, appointment scheduling apps, on-demand doctor apps, healthcare management systems, and much more. Besides, their app solutions are HIPAA compliant to ensure high-level security of medical data. Their client-focused approach makes them stand apart from the rest of their competitors.

Dogtown Media

This healthcare development firm aims to create a positive impact on the patients’ or end-users lives by developing life-saving digital solutions. Their development team, together with their healthcare experts provide solutions that simplify several processes in hospitals, solve vital issues like scheduling appointments on phones without the need to call, and they also design products like mHealth apps that enhance the quality of patient treatment. Besides, they excel at improving medical app functionality, redesigning older apps, troubleshooting, and interface designing. They have fabricated several fully functional and commercially viable medical apps as of now.

Appinventiv Technologies

Appinventiv Technologies is another top firm that offers custom healthcare products and services for diverse healthcare professionals, health-conscious people, patients, and other intermediaries like hospital administration, pharmacists, etc. Appinventiv started its journey in 2015 and today, it is a world-class healthcare company. They too excel in most advanced technologies like Machine Learning, IoT, AI, Blockchain, etc. Besides healthcare, they also provide their software services to the entertainment industry, real estate, banking and finance, etc. sectors.

Siddhi Infosoft

This organization has been one of the leading companies providing amazing web and mobile app development services for healthcare and several other industrial sectors. It was founded in 2011 and since then, they have brought several innovative ideas to life by crafting unparalleled mHealth apps and similar solutions. They have extensive industry experience and have fabricated digital solutions that resolve the real problems of medical organizations and add value to their patient’s lives. Their exceptional work quality, timely delivery of work, and professionalism have been the major drivers that satisfy the clients and keep them bounded.

Techexactly

TechExactly is one of the best healthcare development entities having a diverse clientele across the globe. This company helps healthcare organizations, care providers, and other medical businesses to gain operational efficiency and competitive advantage by creating bespoke medical apps and solutions for them. They have developed smart, sophisticated, and user-friendly medical apps for both- patients and doctors. Furthermore, the compliance-fit mHealth applications developed by them have introduced a unique way of providing care.

Space-O Technologies

Space-O Technologies aims to make healthcare accessible to everyone by following best industry practices and offering a wide range of custom medical solutions. The company provides top-grade healthcare solutions that attempt to integrate primary, residential, inpatient, outpatient, and community-based care, for offering a well-coordinated and holistic care environment for the patients. They abide by HIPAA guidelines to make sure that their app solutions are safe and secure when it comes to sensitive patient information.

Hidden Brains

This is a renowned healthcare IT consulting and service provider firm that aims at providing advanced quality solutions for diverse types of healthcare clients. They excel in the creation of high-end innovative app solutions that drive transformation in healthcare organizations leveraging them. Their solutions are meant to connect patients to practitioners, caregivers to their colleagues, and medical providers to patient records for improving care practices. They have designed various telemedicine app solutions, clinical communication systems, fitness apps, pharmacy solutions, etc. as of now.

Octal IT Solutions

Based in India, Octal IT Solutions is well-known for providing impactful healthcare products and services that are transforming several medical facilities and healthcare businesses all over the world. Their development team always keeps themselves updated with the latest trends and implementations to deliver unique and client-centric healthcare solutions. Since their inception, they have worked hard and earned a vast client base in the healthcare world by crafting tailored healthcare mobile applications for them.

Konstant Infosolutions

This firm caters to different types of audiences in the healthcare domain. Their team architects healthcare software applications for overall hospital workflow management, for patient education and engagement, for empowering doctors and physicians, for ensuring patient-physician communication, for millennials through new-age wearable and fitness applications, and also for boosting the revenue for healthcare facilities.

Peerbits

This is an eminent IT solutions provider delivering complex healthcare solutions to a large number of clients globally. They have a specialized team of healthcare developers for creating mHealth apps and healthcare solutions for physicians, patients, clinicians, and other caregivers. They ensure that their solutions are comprehensive, compliant, and secure. Peerbits has developed a host of solutions like medical apps, wellness apps, remote healthcare apps, health monitoring systems, mHealth connectivity apps, etc.

Final Thoughts

With digitalization, the medical industry has grown exponentially over the years. Besides, the Covid-19 pandemic has made the healthcare sector rely all the more on technology. So, a large number of medical facilities and firms are investing in developing medical software applications, and comprehensive healthcare management systems. But it is quite a dubious task to find a team of expert healthcare app developers or the right healthcare mobile app development partner out of thousands of them available worldwide.

We hope that our blog helps you in selecting the right healthcare development vendor as we have crafted this list of some expert, professional, and technically well-equipped healthcare development firms here, from which you can choose the most relevant partner for your project. Reach out to us for more information.

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How On-Demand Apps Are Taking the World by Storm?

The magic that mobile apps like Uber and Zomato created in a few years was just the beginning of the humongous on-demand economy. This concept of serving the customers instantly on-demand, at the location they desire, has made both- consumers and the business world go crazy. The on-demand economy is the talk of the town and there is a lot to say about it.

So, what exactly is the on-demand economy? What are the advantages of on-demand apps? How to go about on-demand app development? Are there any challenges too? All such questions will be answered here. So, keep reading ahead.

 

What is On-demand Economy and an On-demand App?

As the name suggests, the on-demand economy is the trend or the working model, in which the designed apps or services cater to the requirements of the target consumers, either instantly or as soon as possible, at their doorsteps or any other desired location. The goal of this trend is to offer instant products/services to the end-users.

The apps designed for this purpose have the necessary features like location tracking, profile creation, sending notifications, wish-listing the items, seamless search options, flexible payment options, etc., and they are referred to as on-demand applications.

Today, there are a plethora of on-demand apps available in the market which serve a diverse variety of end-users. To name a few popular on-demand applications- Netflix app in the entertainment industry, Airbnb in the hotel booking domain, TaskRabbit when it comes to carrying out household chores, Phlex65 for caregivers to provide day-to-day care services to older people, BloomThat to gift your loved ones with flowers, etc. Hundreds of such apps have been fabricated already, belonging to sectors like food and restaurant, grocery, travel and transportation, health and fitness, salon and beauty, home care services, and much more.

 

Why On-demand Apps are so Popular?

“I have to complete this critical work today and so, won’t be able to cook. Can we order the dinner?”

 “I need to reach there ASAP and public transport will take a lot of time for sure. Let me immediately book a cab.”

 “There is no grocery at home and I have a tight work schedule this week. I will better order the grocery online.”

“Today is my nephew’s birthday and it completely went out of my mind to buy a gift for him. I will order a cake and a pizza for him in the evening.”

We all may have gone through such instances owing to our fast-moving busy lives. Thanks to the on-demand apps that we can rely on them for our daily needs and don’t need to spend several hours on them. This trend is commonly observed in the urban areas, however, they are gradually spreading to the rural areas too.

So what are the top reasons behind the popularity of on-demand services?

• Convenience of getting the services at home
• On-the-go services
• Advanced technology that millennials love
• Order tracking with real-time updates
• Easy ordering, re-ordering, cancellation of orders
• Saving of time and efforts
• Branded products at reasonable prices
• Ease of accessing the apps
• Availability of offers and discounts
• Wide range of products and services as compared to live stores
• No need to carry cash or stand in long queues

 

Why Businesses Prefer Services of On-demand App Development?

We now know why the consumers are so much into leveraging the on-demand app services. But why business entities are picking this on-demand business model? First, let’s look at some statistics.

• Well, as per a survey report by Burson-Marsteller, 51% of on-demand service providers said that after entering into this business trend, their financial condition has comparatively strengthened.
• Another estimation by Burson-Marsteller forecasts that almost 64% of the companies providing on-demand services say that they are expecting their financial profitability to improve sooner or later.

Besides, here are the key reasons why a large number of start-ups, small and large business entities, and even giants are choosing to build top-notch on-demand mobile applications.

• Countless business opportunities
• Suitable for diverse industry verticals
• One-time investment for a long-term solution
• Competitive benefit
• Cost-effective solution
• Improved online presence and brand awareness

There are a few other reasons why so many firms prefer this business model and why there is a rise in the number of on-demand companies worldwide. Please click here and read the post for a deeper insight into this.

 

How to go About On-demand App Development?

There isn’t any hidden formula to architect an out-of-the-box on-demand service app, however, you need to keep some vital tips in mind; they are given below:

• Your app idea or concept must be unique and different from those already existing in the market.
• You must ensure that you take the right guidance from expert professionals for making your project a success.
• Your team or your on-demand app development partner must possess appropriate in-depth industry knowledge and experience.
• You must design a practical and smart marketing strategy for improving the overall outcome.

Besides these tips, here is an extensive write-up on “How to Develop a Next-gen On-demand App?” for you. Do have a look.

 

Notable Challenges Affecting the On-demand Business Sector

The on-demand business model has a huge potential. But there are certain challenges that this industry is already facing and may face in the future.

Firstly, the overall revenue generation has been impacted owing to high consumer demand and related operational costs, especially during the Covid-19 pandemic.

Besides, a high rate of delivery agent turnover is one of the prime factors affecting this domain. The pay of the delivery agents is much higher.

Also, some other challenges that impact the on-demand business sector are product incompetence, high competition, inefficient resources, under/over-valuing of supply and demand, etc.

However, with an exceptional concept for your app, robust technological strategies and enhancements, a proper development plan, and apt guidance, these challenges can be overcome to a great extent.

 

Final Thoughts

If you are a startup and want to begin your app development journey with an on-demand app, then without any doubt, you must go with this idea. This is so because the on-demand economy is booming at a fast pace and there is a huge scope for on-demand app-based services altogether. Such apps and services have a large user-base and they can be designed at a budget-friendly price. So, it is high time to leverage this opportunity and see how your innovative on-demand app will take the world by storm.

 

Looking for a reliable on-demand mobile app development company to commence with your project? Reach out to us and our team will provide you all the detailed information and estimates for your project.

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Closed-Loop Mobile Payments: All You Need to Know!

Executing payments via digital wallets/ Mobile payments solutions have become the order of the day owing to the emerging digital technologies and an increasing dependency on smartphones.

According to a research report published by the online portal, Mordor Intelligence, “The market value of mobile payment systems was 1449.56 Billion USD in the year 2020. The mobile wallet market is expected to grow at a CAGR of 24.5% during the next few years and the market value is predicted to reach 5399.6 Billion USD by the year 2026”.

Digital wallets have transformed the manner of making payments altogether. The two major categories under this type of payment methodology are open loop and closed loop mobile payments. The open-loop payment system involves using a single digital wallet via smartphones for making payments at several locations. Closed-loop mobile payments, on the other hand, requires prepaying a certain amount of money to one specific merchant or business brand just like using loyalty/gift cards at an apparel store or an eatery.

Out of these two mobile payment categories, the closed-loop approach is more preferable by merchants as well as consumers. In fact, the closed-loop payment model has revolutionized mobile payment one step further and elevated it to the next level! Let’s gather some quick insights on closed-loop mobile payments and the business benefits of adopting this approach.

What is Closed-Loop Mobile Payment?

A closed-loop payment refers to the payment transaction wherein a customer uploads money into a spending account linked to a payment device, just like the functioning of a gift card. This kind of payment happens between a spending account and a particular business brand. The mobile equivalent of this payment system is termed closed loop mobile payment. A closed-loop payment system uses mobile apps for managing gift cards and accounts via smartphone devices. Closed-loop mobile payment solutions allow users to check their balance within the system, make purchases using a mobile app instead of a physical card, and top up their account balance effortlessly. Customers can make payments using mobile devices/tablets to a specific retailer against an established account balance. Some of these solutions even provide the option of automatic balance top-up.

Any branded mobile payment or loyalty solution falls under this category. The TimmyMe app by Tim Hortons and the Starbucks smartphone app are popular examples of the closed-loop mobile payment model.

What is meant by a Closed-Loop Card?

A closed-loop card, also known as a single-purpose card, is an electronic payment card which the cardholder can use for executing purchases from a specific brand. Such cards usually bear the logo of the company where it can be used instead of bearing the logo of a primary payment processor such as American Express, MasterCard, Visa, etc.

Benefits of Closed-Loop Mobile Payments

Identifying Customer Behavior for Creating Effective Marketing Campaigns

This mobile payment processing model helps entrepreneurs to capture big data based on millions of customer transactions and then, analyze this data for gaining deeper insights into the buying habits of consumers. Once, the businesses get a thorough understanding of their target market and identify the purchasing habits of their customers, they can create customized promotions/offers and deliver the same to customers’ mobile devices.

Greater Customer Outreach

Mobile technology simplifies sending out purchase reminders to customers via notifications. Moreover, businesses can even set up geo-targeted notifications which get triggered whenever potential consumers are close to their store. 

Enhanced Customer Loyalty

The ability to send customized promotional offers and loyalty incentives to customers via smartphone devices not only helps in retaining consumers but also enhances their loyalty quotient.

Competitive Advantage

Using the closed-loop mobile payment model, customers enjoy several benefits like smartphone friendliness, automatic balance top-up, the option of pre-ordering for avoiding line-ups, being able to consolidate several gift cards, and many more. This makes your brand the obvious choice for customers.

The exclusive nature of a closed-loop mobile payment system enables business brands to monopolize customers’ smartphone devices concerning services and products within their niche.

The aforementioned advantages help businesses gain a competitive edge over peers.

Higher Profits

When users add money to fund their mobile wallet apps or e-gift cards, it implies that they have technically spent money within your store. Furthermore, if customers fail to use up their remaining balance, you gain extra profit.

Why should Business Brands Adopt the Closed-Loop Mobile Payment Approach?

It’s high time businesses should adopt the closed-loop mobile payment strategy. Take a look at the reasons!

• Billions of individuals across the globe own smartphones. As such, your targeted audience is more likely to possess a smartphone device than your firm’s gift/loyalty card. Besides, modern tech-savvy consumers are on the lookout for ways and means that will allow them to link their payment wallets with mobile devices. And, the closed-loop approach perfectly befits this requirement.
• Consumers express interest in this system due to the bar code scanning abilities of modern mobile devices.
• Such systems promise improved security. This is because they are not tied into carrier networks, users’ credit cards, or bank accounts, thereby adding an extra security layer between the merchant and the bank account.
• Closed-loop mobile payments are less complicated and easy to execute.
• This approach proves profitable for vendors as it involves lower purchase fees in comparison to direct credit card transactions.

Concluding Thoughts:

A closed-loop mobile payment system proves profitable for the merchant as well as their consumers. Therefore, if you possess the necessary resources, commence the mobile app development process by partnering with reliable developers and a merchant service provider for architecting an impeccable closed-loop payment system.

Are you on the lookout for a dependable software firm for building a closed-loop mobile payment system for your business? Contact Biz4Solutions, a renowned Offshore Software Development Company in India, with 10+ years of experience in serving global clientele!

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A Short Guide on How Chatbots are Influencing the Healthcare Sector!

According to the market forecast of AIMultiple, an emerging portal that performs transparent and data-driven research on technologies like AI, IoT, RPA, etc., the AI and chatbot industry is booming. Their reports depict the following estimations:

• Chatbots save about $0.70 per interaction
• The global chatbot market may reach $1.3 Billion by the year 2025
• Almost 50% of large-scale companies are thinking of investing in the chatbots

It is evident from these numbers that machine learning and AI-based chatbots are becoming a new craze in the industrial world.

The healthcare sector too has leveraged this technology. In 2021, the healthcare chatbots have proved all the more beneficial as remote patient treatment was in high demand due to the Covid-19 pandemic. So, needless to say, this breakthrough technology is going to transform the healthcare sector in myriad ways.

Vital Role of Smart Chatbots in Healthcare Solutions and Services

So, what exactly is a chatbot? Well, it is a kind of web-robotic application that runs on machine learning algorithms; which fall under artificial intelligence. A chatbot possesses human-like conversational skills and is designed to run automated commands while interacting online.

In the healthcare industry, these super-responsive AI-enabled chatbots are mostly used as a conversationalist or a healthcare consultant for providing accurate information instantly. They facilitate seamless interactions between patients and doctors or other care providers. A few top-notch examples of healthcare bots are Sensely, Babylon, ABBI, SafeDrugBot, Ada, Florence, etc.

Furthermore, these bots can enhance the accuracy of ailment identification and symptom detection, and also help to assist in preventive care, feedback processes, post-recovery guidance, etc. They help to perform mundane tasks like sending emails, providing simple solutions, lead generation, marketing, result analysis, etc. So, as these chatbots can handle simple tasks, the healthcare staff and medical professionals can focus on more important tasks. Owing to this, healthcare app development agencies across the globe have gradually started to architect innovative and smart chatbots.

Major Categories of Healthcare Chatbots in the Market

Information-Oriented Bots

These bots aim towards answering the queries of the patient by providing apt information and keeping the conversations simple, creative and non-repetitive.

Task-Oriented Bots

These bots are meant to guide the health workers in providing virtual health check-ups to the patients and also schedule timely appointments.

Open/Close Domain Bots

As the name suggests, these are domain-specific bots that provide detailed data of the diseases, their symptoms, and related health issues to the patients.

These were major categories in which the bots are divided. Based on these, there are diverse bots designed in the market, such as healthcare appointment selector bots, bots for patient treatment feedback, bots for dental clinics, bots providing coupon promotions for therapists, bots providing sex education, fitness assistance bots, health insurance bots, and FAQ chatbots.

Practical Benefits of AI Chatbots in the Healthcare Sector

Answering FAQs and Providing Relevant Information

Usually, most of the patients keep asking the same repeated and basic questions to the healthcare facilities on their websites or applications. In this case, intelligent chatbots can prove extremely beneficial. Bots have aptly programmed responses and they address the frequently asked questions instantly with much accurate information, even though the questions are related to a wide range of health conditions.

Customer Service for Enhanced Patient Engagement

Bots act as a tool that facilitates instant and continuous interaction with patients. This can drastically improve patient satisfaction as well as retention. The concerns of patients are resolved immediately which boosts engagement and builds trust in them.

Scheduling Appointments

Bots can help the patients to book appointments easily and also assign a particular doctor to them. They can send a confirmation email to the doctor and book an available slot as per the availability of both parties. This way scheduling online appointments becomes an effortless task with bots.

Primary Patient Care and Assistance

Nowadays, any type of information is just a click away. But the drawback of this facility is that people can easily get access to misleading or incorrect health information. This may lead to severe health conditions too. However, carefully designed chatbots can be utilized to provide the right information when it comes to primary patient care and also emergency first aid.

Detection of Symptoms and Ailment

A chatbot helps in the detection of ailments that patients have by asking some simple questions related to the ailments and analyzing the patient’s health history. Thus, patients can use bots for identifying certain ailments and measure the severity of their health conditions using bots.

Claims and Coverage

In case the patients want to file for claims, the bot can check their existing coverage, track the status of a claim, it will easily provide them the relevant information they require. Besides, doctors too get seamless access to patient data and their queries. So they can proactively authorize billing payments and related requests that patients or healthcare authorities may ask.

Latest updates about the Drugs to Medical professionals

There are high chances that medical professionals can miss out on information of the latest drugs or researches made. These updates can be crucial for treating patients. In this case, bots can be used for dispensing the right and updated information of the drugs to those medical professionals.

Research and Suggestive Treatment

Chatbots can be highly beneficial when it comes to research and suggestive treatment. They have already made some contributions in areas like telemedicine, health records, radiology, imaging, etc.

Concluding Words:

Gradually, AI chatbots are becoming a new normal in the healthcare domain. They are not only flawlessly communicating with the patients or the end-users but also digitalizing a host of other functionalities in the healthcare organizations. These chatbots are highly intelligent and with some human assistance, they can empower several small and large healthcare centers to operate seamlessly and improvise their functioning to a great extent. No wonder why every existing healthcare app development company is on the verge of designing smart chatbots to meet the expectations of this highly competitive market.

Hopefully, this blog has given you insights into how healthcare chatbots have influenced the healthcare industry.

Do comment below or get in touch, for any further details on this topic.

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Top Reasons to Consider the Multi-event App Strategy for managing Organizational Events!

 

Event apps were launched as a lucrative option for capitalizing on the ever-increasing dependence on smartphone apps, replacing paper event guides, and providing an environment-friendly replacement over conventional event materials. These applications have evolved with time and today, enterprise-branded multi-event apps have become an integral part of a company’s event-planning and event management strategy.

Multi-Event App solutions are gradually replacing the erstwhile single event app. The reason is obvious! Single event apps cannot be reused for future events and need to be unpublished after the event gets over. Multi-event solutions, on the other hand, enable organizers to house multiple events within a single centralized app. Therefore, it’s advisable to use such an app, if you have several enterprise events like corporate meetings, association events, etc. lined up throughout the year. All you need to do is hire proficient Event App Development Company for architecting a multi-event app container, customized as per your requirement.

This post speaks about the reasons to incorporate a multi-event app for your organization. Take a sneak peek into the myriad advantages of adopting a multi-event app strategy!

Reasons to Adopt a Multi-event App Strategy

A Centralized Platform for launching Diverse Events

A multi-event mobile app works wonders in centralizing your enterprise’s event communication, thereby enabling you to effectively organize your portfolio as well as your company’s communication strategy. With a multi-event app, you no longer need to bear the hassles of promoting or launching standalone apps with separate names, content, and instructions. Instead, you enjoy the convenience of launching a one-in-all event app for all organizational events; whether it’s a board meeting, employee on-boarding, a sales kick-off meeting, or a Halloween party.

Trouble-free Event Management

Initially, it might be a difficult task to get attendees to download the event app. But, after a single download, all events will be available to the authorized users with a single click. Now, your employees won’t be able to make any excuse for not being able to attend or arrive at any meeting/conference without viewing the relevant documents.

Ease of Consolidating Events

Multi-event container apps, once published, can be populated with new events without the need to wait for getting approval from the app marketplaces. Therefore, companies need not bear the hassles of promoting a new app every year. All they have to do is add new events to their container app that can be instantly accessed by attendees. The attendees need to just create their profile once, and then use it for participating in all events across the multi-event container.

Easily Configurable as per the Requirement

In multi-event apps, you can configure the app as per your need. While you can impart a similar look for multiple events, you can make them look different as well. In other words, each enterprise event can be decked up with creative ideas so that they look distinct; instead of maintaining the same configuration for all events. Individual events can not only be imparted different kinds of brandings, features, and content; but also can cater to different sets of attendees.

Maintain Privacy of Events

Certain organizational events need some kind of privacy; such that all events should not be visible to and accessible by every individual who had downloaded the application. This requirement is perfectly fulfilled by modern multi-event solutions.

Using such solutions, event organizers can maintain the privacy of events by setting a unique event code for each event to restrict access to everyone; so that only authorized persons can attend the event. A specific event can even be hidden from view and visible only to the private group of attendees it is meant for.  This arrangement allows one to promote and manage a single event with equal ease while offering the aforesaid additional feature that allows only certain users to access specific content.  

Enhances Attendee Engagement

A well-designed multi-event app solution provides a list of attendees and an activity stream separately for every event present within the container app. As such, the attendees are able to access past events for reviewing materials/conference programs or downloading documents, get to know about upcoming events, view offline session materials, connect/interact with other attendees, engage themselves in the company’s social media websites, and many more.

Consistent Brand Management

Customizing and managing a single multi-event app enables companies to maintain their brand’s consistency across their event portfolio. For instance, diverse scheduled events such as annual events, product launches, and roadshows are housed under one location. This enables you to promote your event as well as your brand simultaneously to all registered and potential attendees.

Expedite Event Registrations

Event planners across certain domains still count the success of their events based on the number of attendees they had managed to register. In such scenarios, adopting a multi-event strategy helps, as organizers can include all upcoming events in the app and also link it to their internal as well as external registration providers. For this reason, whenever a would-be attendee downloads the application for attending a particular event, the entire event portfolio is visible to them. This encourages verbal advertising leading to more registrations.

Environment-friendly Documentation and Reduction of Printing Expenses

The usage of event apps encourages paperless event management! This is because these apps offer advanced interactive elements that enable attendees to highlight the relevant portions, take down notes, and even indulge in a bit of doodling in the margins. Besides, the event organizers enjoy facilities like conducting PowerPoint presentations and providing session handouts/scientific and medical abstracts to attendees. Such paperless management not only reduces printing expenses but also turns out to be an environment-friendly option.

Concluding Views:

Multi-event apps have created quite a buzz owing to their transformative service offerings in the realm of event management. Needless to say, modern businesses are highly dependent on such apps for streamlining their event management functions.

Are you on the lookout for an experienced software development firm that will assist you to build a personalized event app carrying your brand image? Reach out Biz4Solutions, a renowned Offshore Software Development company serving global clients for 10+ years!

What are the Best Practices to ensure API Security!

An Application Programming Interface, commonly known as API, refers to an intermediary that enables the exchange of information between two independent software components/platforms and ensures that the information reaches the right place. An API acts as a mediator between the external and internal software functions; making the information exchange process as seamless as possible. It not only offers protocols, tools, and routines to software app developers but also allows one to extract and share data in an accessible way.

APIs are indispensable in the realm of software development, but at the same time are highly vulnerable to attacks by hackers who exploit them for malicious gains. External APIs have public-facing endpoints and are susceptible to hacking; while internal APIs can be improperly accessed or misused. Since APIs interact with your web or mobile apps, securing them should be your priority.

This post outlines the adverse effects of API security breaches as well as the best practices to follow for ensuring API security.

What are the consequences of an API Security breach?

API security breaches often expose confidential data belonging to an Offshore Software Firm or their clients. As such, one such instance may result in the affected business enterprise losing credibility and encountering dire circumstances. Several such incidents have made headlines in recent years risking the reputation of firms and ushering in global security risks.

Take a look at some instances of API breaches and their repercussions.

• The audio chat app, Clubhouse experienced an audio spill when an unauthorized user was successful in connecting to the API to enter multiple chat rooms, and then accessed audio files and thereafter, shared those files to a third-party platform. As a result, Agora, their API provider witnessed a sharp fall in their client shares.
• British Airways encountered an API breach in the year 2018. Information belonging to 380,000 customers was stolen directly from payment forms and the airways had to pay a fine of more than 183 million pounds as a result of this hack.
• In 2021, the Central Bank of Russia alerted firms about a scam where hackers stole information from mobile banking apps and then used it to execute fraudulent monetary transactions. The attackers debugged banking apps, examined the payment order, and studied the architecture of remote banking API calls to find out the victims’ bank account numbers.
• Recently, an API exposure concerning Facebook photos resulted in a data breach affecting 6.8 million users. The attackers took advantage of a login bug to access users’ photos. This scam led to a fall in Facebook’s share prices.

Established Practices for ensuring API Security

Identifying API Vulnerabilities

For securing your API against security threats, you must first identify the parts of the API lifecycle that are vulnerable to security risks. But, this task becomes quite challenging as software companies may use thousands of APIs at a time. The best ways to detect the security loopholes are scanning for the incorrect code and conducting extensive testing. 

Strategic Monitoring

Monitor consistently and be ready to troubleshoot whenever any error is detected. For this, you need to audit, log relevant information on the server, and maintain that history as long as it is logical in the matter of your production servers’ capacity. In case any issues crop up and you need to debug; your logs need to be turned into resources. Monitoring dashboards can also be used for tracking your API consumption.  Remember to add the version in the paths of all APIs. This will allow the functioning of several APIs of various versions and also enable the retiring and deprecation of one version over the other.

Encrypting Data

All data should be encrypted employing TLS (Transport Layer Security) and signatures should be made mandatory; for ensuring that only authorized users can access, decrypt, and modify data.

The usage of Tokens, API Gateways, and Service Mesh Technology

The usage of tokens is a sound API security practice. Access tokens enable an application to access your API. An access token is provided after the completion of the processes of authentication and authorization. Using these tokens, you can build trusted identities and then assign tokens to those identities for controlling access to the API.

An API gateway acts as a single point of entry for all API calls. A good gateway enables enterprises to not only authenticate API traffic but also analyze and control how APIs are used.

The service mesh technology employs yet another layer of control and management by routing requests from one service to the subsequent one. A service mesh optimizes the combined functioning of all these moving parts and also establishes proper access control, authentication, and other security measures.

Utilizing OAuth and OpenID Connect Mechanisms

It’s a good idea to delegate the task of authorization and authentication of your APIs utilizing OAuth and OpenID Connect.

Using OAuth you need not have to remember endless passwords and rather than opening an account on each website, you can connect via the credentials of a third-party provider. OAuth allows clients to get secured delegated access to the server resources on behalf of the resource owner. This mechanism is leveraged by biggies such as Google, Amazon, Facebook, Twitter, and Microsoft.

Coming to APIs, the API provider depends on a third-party server for managing authorizations. So, the consumer, instead of providing their credentials, provides a token obtained from the third-party server. This way the consumers’ credentials are not exposed thereby securing them, and the API providers need not worry about protecting the authorization data since they receive only tokens.

OAuth is used as a delegation protocol for conveying authorizations while OpenID Connect is an identity layer added on top of OAuth for offering additional API security and authentication.

Protocol for Authorization and Authentication

Several APIs are easily discoverable making them an easy target for hackers. This issue can be resolved by following the practices listed below.

• Guard your API documentation via authorization credentials for controlling the number of API requests and the persons who can access them.
• Try not to make APIs user-friendly because hackers often impersonate users and make use of descriptive error messages to intrude into the API.

Firewalling APIs

Firewalling works wonders in protecting APIs. API security is arranged into two layers as follows.

• The first layer: This layer is in DMZ, with the API firewall for executing basic security mechanisms that include checking the size of messages, HTTP layer-related security, and SQL injections. This enables blocking intruders during the early stages. This message is then forwarded to the second layer.
• The second layer: This layer is in LAN and contains advanced security mechanisms on the content of data.

Placing Rate Limits

The higher the popularity of an API, the greater are its chances to encounter malicious attacks like DDoS. DDoS attacks are executed by sending continuous calls until the server crashes. However, setting rate limits is an ingenious way to prevent such attacks on an API and to control the issues that adversely affect its performance. A rate limit controls how often an API can be called. Moreover, placing a rate limit throttles unauthorized connections as well.

Sharing Minimal Information

Check out the best practices on how to share minimal information.

• Make sure that you display the minimum required information, particularly in error messages.
• Lock content and email subjects to pre-defined messages which cannot be customized.
• IP addresses may disclose locations and so it’s better to maintain their secrecy.
• IP Blacklist and IP Whitelist can be used to restrict attackers from accessing your resources.
• Separate access into various roles, limit the number of administrators, and hide sensitive information across all interfaces.

Bottom Line:

I hope this post has conveyed how important it is for business organizations to incorporate API security practices. If you are looking for an IT firm for assistance concerning API security, picking an efficient and experienced Offshore Software Development agency would be a wise decision.

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The Future Visions of Healthcare in Home Sector: Top Trends for Startups to Employ!

It is interesting to watch how the healthcare sector has evolved over the years. In the 1950s, physicians and doctors would make calls to the patients for delivering the best possible healthcare services to them. And today, in the year 2021, this trend seems to have returned where the doctors and physicians are reaching out to the patients, for providing them the best patient experience.

Moreover, the home care providing industry is growing leaps and bounds in the United States. The top reasons behind the revenue growth of this industry are the aging population in the US, rising acceptance of home care, the prevalence of chronic health conditions, technological advancements, etc. Home care also saves a lot of costs as compared to hospital care treatment. Needless to say, the future of the healthcare sector is going to be much more patient-oriented and going to save much more lives than ever.

Here are some predictions by Deloitte, on how will the future of healthcare look like in the coming years. 

• Healthcare practices will start shifting from treating illnesses to prevention and patient well-being.
• Patient engagement and their empowerment will give them a sense of ownership of their health.
• Interoperable data and related platforms will allow vital medical data to flow freely yet securely for insightful decision-making.

These predictions depict that technology is going to advance the healthcare systems in myriad ways. Besides, startups and healthcare app development agencies will accordingly design their healthcare products. New trends will come into the picture and these startups and development services will have to accustom to those trends. So, let’s have a glimpse at some of such future-oriented trends.

The Future Visions of Healthcare Sector: Top Trends for Startups to Observe

Aging Patients and Home Care

According to a survey, 3 out of 4 adults of the age 50 or above would want to stay at their homes and with people of their community. As per another survey, almost 10,000 Baby Boomers are crossing the age mark of 65 years in the US; Baby Boomers are those people born between the years 1946 to 1964 and they have a considerable impact on the US economy. Besides, the number of people aged above 65 years will cross 18% of the total population, by the year 2030.

So, it is estimated that home care will be in high demand in the future. To support this statement, there is another report which predicts that by 2024, the U.S. home care market could cross $225 Billion, which was $100 Billion in the year 2016. So altogether, this is a great time for budding entrepreneurs and startups to leverage this opportunity to design apt on-demand health care app development solutions that can bridge this health care gap to offer superior medical services.

Doctors Connecting with Patients

This is the era of serving the consumers on-demand at their desired location. This holds true for the healthcare sector too. Doctors connecting to the patients and taking house calls is going to be the new norm and it is going to be the future of all kinds of healthcare entities. There already have been some medical applications in the market that offer features like audio/video calling and digital monitoring services. MeetYourDoc is one such telemedicine app. It allows patients and doctors to connect through video sessions for remote treatments.

Also, there are some other applications that are trying to bring at-home care to several patients. Phlex65 is one of the best HIPAA compliant apps meant for both- aged people and care providers. Older people can hire at-home care providers from nearby areas through Phlex65.

Telemedicine and its Convenience

Telemedicine facilitates patient monitoring using a smartphone or tablet or PC and helps the patients get medical help without moving to a hospital or a clinic. Telemedicine is a technology-driven approach that is serving millions of patients, especially in rural areas where there is a scarcity of medical facilities. Not only rural patients but owing to the current pandemic situation, even urban patients have started preferring telemedicine facilities. With just a click of a button, patients can avail these services and avoid long wait times in hospitals, or get rid of the traveling time and cost. So, the telemedicine industry, too, is growing at a rapid pace and every healthcare app development company in USA must consider this as an opportunity to grow their business.

Final Thoughts

Future visions of the healthcare domain clearly notify that ‘personalized treatment’ and ‘remote care’ are going to be the new normal, and to some extent, they have already been implemented by many care providers. With the advent of digital healthcare technologies, a plethora of mHealth apps and healthcare management systems have been designed to deliver the best-in-class patient experience and provide personalized services to them.

Furthermore, these healthcare systems and services drive actionable insights into the health conditions of patients, improve communication between patients and doctors, and provide the patients all the information about their health. So, it is essential for the startups to keep a keen watch on all such trends and accordingly design their healthcare products or offer healthcare app development services.

That’s it in this post. Hope it provided you with some thoughtful trends and ideas.

If you want more details on how this sector is advancing, reach out to us. Our professionals will assist you on this, and also guide you if you are looking forward to creating such medical apps or systems.

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Wondering whether to Outsource Business Operations? Watch out for these signs!

 

Running a business enterprise is rewarding but overwhelming at the same time. This is the reason several business owners choose to outsource app development and other administrative functions.

Take a look at these interesting 2021 stats concerning outsourcing published by the online portal capitalcounselor.com.

• The U.S. outsources approximately, 300,000 jobs every year
• 70% of entrepreneurs outsource for reducing costs.

Outsourcing business operations have become a current trend and it has been observed that the offshore software development model is the most preferred option. However, the most intriguing question that baffles entrepreneurs is; “When is the right time to start outsourcing?” Well, this post answers it all.

Check out the obvious signs that indicate your business needs to adopt the outsourcing strategy.

Obvious Signs that indicate your Business needs Outsourcing

Your Business is Expanding

When your market grows, your sales shoot up as well. This results in a rising demand curve and more work to be accomplished within a short period. But, catering to the larger volume of orders and delivering them on time, becomes a challenge if you are inadequately staffed. So, it’s high time you seek assistance from an outsourcing firm so that you are able to efficiently meet the rising demand while adhering to strict deadlines. Moreover, when you have a team of experts executing your voluminous tasks, you can invest more time and effort in promotional marketing and advertising your business.

Managing every function proving counterproductive

Several start-up business owners prefer managing every small operations starting from administrative and organizational tasks to customer service, all by themselves. And, since such companies possess a limited number of in-house employees, they end up spending a huge chunk of their time handling repetitive, time-consuming, and monotonous back-office tasks like HR administration, accounting, etc. These essential yet non-priority tasks, keep them from paying attention to core competencies and also suppress innovation. Nevertheless, such counterproductive chores can be easily delegated to outsourcing companies, while enterprises can focus on core business objectives that will facilitate growth and expedite revenue generation.

You are incurring huge expenses due to in-house team

Entrepreneurs hiring and maintaining an in-house team need to incur huge expenses and encounter loads of hassles like as below:

• In-house workforce needs to be paid monthly remuneration and provided with other benefits like insurance, paid leaves, etc.

• E-Commerce businesses without a physical store find it challenging to spend on office spaces and purchasing work equipment.
• Small-scale businesses are likely to commit costly mistakes such as hiring incompetent/inexperienced employees or buying technologies and equipment that do not deliver a high ROI.
• Large-scale firms end up spending a considerable amount of time and money in recruitment, training staff, and managing administrative/HR responsibilities and other back-office operations.

All these aforesaid challenges can be addressed by sharing your workload with an experienced outsourcing vendor. This is because you only need to pay the vendor for the specific services needed by your business, while all other expenses and hassle-prone activities are taken care of by the outsourcing partner. Moreover, outsourcing companies routinely train their employees so that their skills remain relevant and their services are up-to-date with the latest industry trends. So, the strategy to outsource tasks/projects undoubtedly saves time, effort, and expenses; regardless of the size and nature of your enterprise. Hence, consider outsourcing, if you need to reduce costs and speed up the time-to-market.

You are not equipped to fulfill a Specialized Task

During situations when your company is lacking in specialized skill sets needed for a particular project; there are three possible solutions. You can either train your employees to acquire that skill, or hire full-time professional/s well versed in that skill, or outsource your project to third-party vendors who can provide the specialized services you need.

Training in-house staff may sound productive, but at the same time, turns out to be time-consuming, and yet there’s no assurance that the work quality will be good enough to meet clients’ expectations. The second option - hiring staff - would be worth the investment, only if you are certain that your business will require that specialized skill on a long-term basis.

Outsourcing, on the other hand, sounds like a profitable option in terms of quality as well as delivery speed. Therefore, outsourcing is the most viable option when you have to execute short-term or unexpected tasks requiring specialized skills.

You are unable to adhere to Deadlines

How many of you have encountered situations as given below?

• Your projects are running behind schedule and fail to get delivered on time.
• Timely execution of tasks like accounting, regular website updations, etc. becomes difficult and cramming everything during the final moments becomes the norm.
• You’re stressed that you hardly find adequate time in a day to realistically complete the necessary tasks.

The aforementioned scenarios are detrimental to your company’s goodwill. Furthermore, the pressure to meet deadlines is often nerve-racking and adversely affects the quality of your output. And, hiring an additional workforce may take you several weeks, which is not feasible if you have tight deadlines to meet. However, adopting the outsourcing strategy can be a huge relief as you can obtain adept professionals to whom you can assign responsibilities with immediate effect.

Your Sales are Plateauing

If your sales are plateauing and the root cause happens to be insufficient workforce and improper time management; outsourcing minor tasks or production functions will resolve your issue. This is because most outsourcing agencies specialize in specific industry verticals and domains, and so deliver premium-quality output.

It’s not possible to add New Services without Discontinuing the Existing Ones

There are times when you intend to offer a new service as per the latest trends that would prove advantageous to your clients. But, to your dismay, this plan wouldn’t work out due to the lack of enough time or workforce and you are on the verge of losing clients. And, if you add those services, you will have to make the tough decision to discontinue some existing services for accommodating the additional workload. Nevertheless, outsourcing can be the savior of such situations.

Your Customer Service is worsening

Customer service is a vital aspect that decides the success of a business enterprise. Whether it’s just sending periodic updates via emails to clients or more detailed interaction, it shouldn’t be ignored at any cost. This is because if you are too tied up with other responsibilities and unable to provide adequate attention to customers, they are likely to tail off to your competitors. Furthermore, your capacity to onboard new clients will sharply decline as well. The modern age customer behavior is such that if they are kept on hold for more than thirty seconds, or your instant messaging service is slow; they’ll desert your brand.

Outsourcing, on the other hand, will enable you to provide your customers with an enjoyable UX, and hence will help you in customer retention as well as attracting new ones.

Your Products/Services are vulnerable to Security Threats

Several modern-day businesses are vulnerable to cybersecurity threats such as ransomware, zero-day attacks, etc. Such attacks can cause monumental damage to the affected firms. To protect themselves from such a predicament, companies need to continually update their security systems. In many instances, firms are not adequately equipped to prevent and handle cyber-attacks. Well, in such cases outsourcing software operations to a prominent outsourcing agency are the most viable solution. The reason is specialized IT companies leverage the latest technologies like AI that will allow your security system to create protection layers autonomously. Besides, these agencies are well versed in the methodologies of adhering to security protocols. Thus, outsourcing can be the ideal solution for minimizing security threats.

You have to Fulfill Compliance Mandates

Businesses across certain domains like healthcare need to comply with national as well as international regulatory compliances concerning the protection and security of electronic data. And, the organizations that fail to comply with such mandates end up paying huge fines and tainting their reputation altogether.

Adhering to regulatory compliance like HIPAA Compliance involves certain complex requirements such as the ability to audit your security system and software infrastructure, generate accurate reports of the audits conducted, and many more. The simplest way to satisfy these essential requirements is to hire a proficient IT firm that possesses the necessary resources for securing your network, adhering to the cybersecurity measures as mandated, conducting audits promptly, and generating relevant reports.

Concluding Thoughts:

Isn’t it wise to trade your weakness for rewards by reaping the benefits of outsourcing app development services? So, whenever you find any of these alarm bells ringing, it’s high time you should consider outsourcing. The myriad benefits of this strategy ensure high ROI for your business.  

Are you on the lookout for a reliable outsourcing agency? Contact Biz4Solutions, a prominent Offshore Software Development company serving global clients for the last 10 years!

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Prominent categories of On-demand Applications!

In today’s era of digitalization, consumers are accustomed to receiving instant solutions to anything and everything at their fingertips. This customer expectation is perfectly fulfilled by On-demand app solutions. As the name indicates, on-demand apps enable customers to receive services/ products at their desired location as and when they demand; with just a few clicks on the smartphones.

Such services are immensely advantageous to customers and providers owing to the following reasons:

• Instant access to smart search, suitable payment methodologies, and real-time tracking
• Prompt delivery leading to customer satisfaction
• A budget-friendly option for consumers and providers unanimously
• Higher revenue generation for businesses and scope for scaling up their operations

No wonder such apps have gained a lot of traction within a short period and are predicted to rule the roost in the coming years.

On-demand app development possesses a huge market potential and has a lot to offer to aspiring entrepreneurs. So, this write-up outlines the various on-demand app models as well as the major app categories that have disrupted the mobile app industry. A quick read will provide useful insights to businesses that plan to invest in on-demand app creation.

On-demand App: Business Models

B2B: Business to Business

This business model is used when a business seeks services or products from another business enterprise. B2B apps connect various businesses via mobile platforms and support transactions across the globe. B2B apps are categorized into two segments: Vertical and Horizontal. “Vertical” refers to serving a single industrial domain whereas “Horizontal” refers to serving manifold industrial sectors. Some of the prominent B2B apps include Cargomatic, Catalant, Eventio, Flipkart, Amazon, UrbanClap, and Walmart.

B2C: Business to Consumer

The app solutions catering to this business model help a business to digitally connect to their customers. B2C solutions enable the end-users to either buy products or avail of services directly from a business enterprise. Dominos, Starbucks, Amway, Nike, are some notable examples of this model.

C2C: Consumer to Consumer

C2C apps allow users to sell or buy goods/services from other users. Such apps provide equal rights to all the users and none of them are regarded as entrepreneurs. For example, the BlaBlaCar app enables users to fetch as well as offer rides to co-travelers. These platforms provide ride details like arrival/departure points and travel dates - to persons who wish to book a seat. Other popular C2C app solutions are AirBnB, OLX, Uber, eBay, etc.

Major Types of On-demand Apps

Grocery

Grocery delivery services via on-demand mobile apps are currently one of the most preferred and widely used services. This is because such apps eliminate the need for paying a visit to the grocery store and waiting in long queues, for buying daily necessities. Consumers simply have to tap on their mobile handsets to select the necessary items, add them into the cart, make the payment using secure in-app options, and the groceries reach your doorstep within a few hours.

Food Delivery

Food delivery apps allow consumers to effortlessly taste different delicacies from a wide range of eateries right from the comfort of their living rooms. Such an application displays all available food joints within the users’ vicinity. The users can then select the restaurant/s of their choice, the food items they wish to order as well as the desired customization details. Once the payment is executed, the eatery confirms the order and provides home delivery. These apps operate within a particular radius and levy delivery charges based on the bulkiness of the order. Besides, such apps fetch more orders for food providers and help them to widen their customer base.  Uber Eats, Grubhub, Doordash, and Instacart are some examples of successful food delivery apps.

Healthcare

On-demand medical apps elevate the convenience quotient by instantly connecting patients with practitioners and providing round-the-clock services. mHealth apps like doc-on-demand, not only enables patients to book doctor appointments via smartphone devices but also provide an in-person-like online healthcare consultation experience, including medical examinations as well as recommendations from physicians. Apart from telemedicine apps, the healthcare on-demand sector also offers medicine delivery services those drop-ship medicines directly to the customers’ doorstep. PharmEasy NowRx, Practo, 1mg, and Myra are some noteworthy examples.

Home Services

Finding reliable home services for tasks such as plumbing, electrical issues, pest control, furniture repair, house cleaning, etc. has always been a difficult task as such services aren’t easily available. However, the advent of home services apps have successfully addressed this pain area encountered by consumers and has benefitted providers too. Individuals, as well as commercial service providers, enroll themselves in this marketplace for generating leads. Furthermore, the app provides the location of the home/office seeking services, tracking options, and review features to facilitate service delivery. TaskRabbit, Homejoy, Handy, Slate, UrbanClap, and Merry Maids are some popular examples of this niche.

Entertainment

Entertainment apps like Amazon Prime, Spotify, and Netflix, complement the changing behavior of the consumers of the entertainment industry. Thanks to such apps, viewers can now watch movies/shows, listen to music, on these OTT platforms, and indulge in gaming sessions regardless of the hour and location. Furthermore, one can tune in to programs broadcasted from any corner of the world and watch an entire season at one go instead of having to wait for the next episode. As such, this approach proves to be convenient and offers value for money.

Employment services

The modern job industry is teeming with professionals who prefer flexible/freelancing jobs over the conventional company culture and are interested in short-duration projects. Such job seekers use on-demand employment apps to connect to the providers and find the specific type of job offers they are looking for.

Travel

On-demand travel apps have become a handy travel companion for all new-age travelers. This is because such apps have simplified complex tasks like finding and locating tourist spots, booking hotels, renting car services, etc. Travelers utilize applications such as HotelToday, and Airbnb to acquire information and avail of essential services using their smartphones.

Cab Booking Services

Taxi-booking apps like Uber, Flywheel Taxi, Juno, Lyft, etc. come with the following offerings:

• Booking a ride by providing the pick-up location and the desired destination.
• Tracking the driver’s location through GPS-enabled maps/navigators
• Interaction with the driver using in-app communication channels to enquire about the arrival time, while awaiting the cab’s arrival.
• Feedback systems concerning behavior and services via ratings, for both customers and drivers.

Transportation and Logistics

Apps like Uber Freight and UberDELIVER allow the safe delivery of parcels and the transportation of freights to any location, at any time. Such solutions come with advanced features such as real-time tracking, speedy payment, in-app messaging to facilitate communication between customers and suppliers and offer transparent pricing.

Concluding Thoughts:

On-demand apps empower customers to obtain access to their necessities at their fingertips and hence have garnered unparalleled popularity amongst the masses across the globe. Therefore, investing in on-demand app development will make way for a quantum leap in terms of business growth as well as profitability.

 If you have architected a fully functional on-demand app, do not forget to share your experiences in the comments section below.